Commercial Account Handler

Lawes Insurance Recruitment; Newcastle upon Tyne; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance recruitment firm is searching for an experienced Commercial Account Handler to manage a diverse portfolio of mid-corporate insurance clients in Newcastle upon Tyne. The role involves negotiating coverage options, providing expert guidance on insurance products, and maintaining strong client relationships. Ideal candidates will have a strong client-focused approach and experience in managing commercial insurance accounts. Competitive salary and benefits offered.

Qualifications

• Understanding of insurance trends, claims handling processes, and risk mitigation strategies.
• Demonstrated success in managing client relationships and delivering high-quality insurance solutions.
• In-depth knowledge of fleet insurance policies and risk assessment for business fleets.

Responsibilities

• Manage and service a portfolio of commercial insurance clients.
• Collaborate with underwriters and insurers to negotiate coverage options.
• Provide expert advice on commercial insurance products and policies.
• Prepare and process renewals and endorsements accurately.
• Handle client queries and support business development activities.

Skills

Negotiation skills

Problem-solving skills

Communication skills

Analytical abilities

Organisational skills

Job description

We are looking for an experienced and detail-oriented Commercial Account Handler to join our client’s dynamic team. In this role, you will be responsible for managing and servicing a varied portfolio of mid-corporate insurance clients, across a wide range of industry types, ensuring their needs are met with tailored insurance solutions. You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies.

Overview

Responsibilities

• Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction
• Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
• Provide expert advice on a range of commercial insurance products, policy terms, and risk management solutions
• Prepare and process renewals, endorsements, and adjustments accurately and efficiently
• Ensure compliance with industry regulations and company policies
• Handle client queries, resolve issues promptly, and provide professional support
• Assist in the development of new business opportunities through referrals and cross-selling additional products

Day-to-day

• Gathering necessary information for policy renewals and adjustments
• Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
• Maintain accurate client records and documentation within internal systems
• Support business development activities through proactive client engagement and relationship management

Experience

• Understanding of insurance trends, claims handling processes, and risk mitigation strategies
• Demonstrated success in managing client relationships and delivering high-quality insurance solutions
• In-depth knowledge of fleet insurance policies, commercial auto coverage, and risk assessment for business fleets

Skills

• Excellent negotiation and problem-solving skills
• Strong communication and interpersonal skills with a client-focused approach
• Strong analytical and decision-making abilities
• Exceptional organisational skills and attention to detail
• Ability to work efficiently under pressure and meet deadlines

If you have the relevant experience or know someone that does, please contact me now on 07527 068032 or email us at [e-mail]