Commercial Account Handler

GetRecruited UK Ltd; Lutterworth; On-site; GBP 34,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Commercial Account Handler in Lutterworth to manage client renewals and ensure exceptional customer service. The ideal candidate will have 1-2 years of commercial insurance experience and a passion for client relationships. The role offers competitive salary up to £40,000 and a supportive office environment, with opportunities for career development.

Benefits

Competitive salary

Supportive office-based environment

Opportunities for career advancement

Qualifications

• 1-2 years of commercial insurance experience.
• Strong passion for customer service.
• Ability to manage multiple client needs efficiently.

Responsibilities

• Manage a monthly portfolio of commercial insurance renewals.
• Communicate with clients to understand their needs and expectations.
• Provide a high standard of customer service at every stage of the renewal process.
• Retain existing clients through proactive engagement and dependable service.
• Work collaboratively with the wider team to uphold and enhance the company's reputation.
• Maintain accurate documentation and ensure compliance with internal procedures and market regulations.

Skills

Customer service

Client relationship management

Organisational skills

Job description

Commercial Account Handler (Renewals)

Location: Lutterworth

Salary: up to £40,000 (depending on experience)

Hours: Monday-Friday, 9:00am-5:00pm

Employment Type: Full-time

About the Role

We are seeking a dedicated Commercial Account Handler to join our growing team. In this office-based role, you will be responsible for managing a designated portfolio of commercial clients each month, ensuring smooth renewals and maintaining strong client relationships. Your focus will be on delivering exceptional customer service, retaining existing business, and strengthening the company's reputation through professional, proactive communication. You will play a key part in supporting our continued success by safeguarding client satisfaction and contributing to team performance.

Key Responsibilities

• Manage a monthly portfolio of commercial insurance renewals
• Communicate with clients to understand their needs and expectations
• Provide a high standard of customer service at every stage of the renewal process
• Retain existing clients through proactive engagement and dependable service
• Work collaboratively with the wider team to uphold and enhance the company's reputation
• Maintain accurate documentation and ensure compliance with internal procedures and market regulations

About You

Ideally, you will bring 1-2 years of commercial insurance experience, along with a strong passion for customer service and maintaining long-term client relationships. You'll be organised, confident, and able to manage multiple client needs efficiently.

What We Offer

• Competitive salary up to £40,000, depending on experience
• Supportive office-based environment with a collaborative team
• Opportunities to develop your expertise and advance your career

If you're a motivated, customer-focused professional looking to take the next step in your commercial insurance career, we'd love to hear from you. Apply now to join a team that values expertise, teamwork, and exceptional service.

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