Commercial Account Handler

enable Recruitment; Loughborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A respected independent insurance brokerage in Leicestershire is seeking a Commercial Account Manager to manage a dedicated portfolio of commercial clients. The ideal candidate will have at least 5 years of experience in commercial insurance and proven negotiation skills. The position offers a competitive salary, annual bonuses, and comprehensive benefits including private medical insurance and pension options. This role emphasizes strong client relationships and professional development.

Benefits

Private Medical Insurance

Annual Bonus

Life Assurance

Pension Options

26 days Annual Leave

Qualifications

• Minimum 5 years' experience within commercial insurance, preferably in a broker environment.
• Proven background in managing a commercial client portfolio.
• Sound knowledge of core commercial insurance classes.

Responsibilities

• Manage a dedicated portfolio of around 15 key commercial clients.
• Provide expert advice on various insurance products.
• Negotiate terms and premiums with insurers.

Skills

Managing commercial client portfolio

Negotiating terms and premiums

Client relationship management

Attention to detail

Knowledge of commercial insurance

Communication skills

Education

Cert CII qualification (or working towards)

Tools

Acturis

Job description

Overview

Commercial Account Manager (Account Handler) – Location: Leicestershire

Salary: £30,000 - £45,000 (depending on experience) • Working Hours: Full-time

The Company

Our client is a highly respected, independent insurance brokerage based in Leicestershire, recognised for its integrity, professionalism, and long-term client relationships. The business has built an excellent reputation by focusing on what matters most, people, service, and results. As the company continues to grow, they are now seeking an experienced Commercial Account Manager to join their established team. This is a fantastic opportunity to work in a business where your contribution is genuinely valued, and your career development is supported every step of the way.

The Role

The successful candidate will be responsible for managing a portfolio worth approximately £2.1 million GWP (around £410,000 income) across a range of commercial clients. You ll work alongside Account Executives to provide a high level of client service, manage renewals, handle mid-term adjustments, and ensure each client receives comprehensive, tailored advice. The role will primarily focus on account handling, though there will be opportunities to contribute to new business through cross-selling and upselling where appropriate.

Key Responsibilities

• Manage a dedicated portfolio of around 15 key commercial clients, maintaining strong and lasting relationships.
• Handle all aspects of the client journey including renewals, mid-term adjustments, and general policy administration.
• Provide expert advice on a range of insurance products to ensure suitable coverage for client needs.
• Negotiate terms and premiums with insurers to achieve the best outcomes for clients.
• Support Account Executives by preparing renewal reports and documentation.
• Use Acturis to manage all client and policy data with accuracy and efficiency.
• Stay informed of industry trends, market changes, and product developments.
• Deliver a high-quality, compliant, and client-focused service at all times.

Experience and Qualifications

• Ideally minimum 5 years' experience within commercial insurance, ideally in a broker environment.
• Proven background in managing a commercial client portfolio and supporting Account Executives.
• Sound knowledge of core commercial insurance classes.
• Acturis experience preferred.
• Cert CII qualification (or working towards) is desirable.
• Excellent communication and relationship-building skills.
• High level of attention to detail, accuracy, and organisational ability.

Remuneration and Benefits

• Salary: Up to £45,000 (depending on experience).
• Annual Bonus: Typically between £1,000 - £1,500.
• Annual Salary Review.
• Private Medical Insurance - employee pays only the Benefit in Kind tax.
• Permanent Health Insurance (Income Protection).
• Life Assurance (Death in Service).
• Pension Options: 3% employee / 6% employer contribution, or 5% employee / 10% employer contribution.
• Annual Leave: 26 days (pro rata), plus bank holidays.

Why This Role?

This is an excellent opportunity for an experienced Commercial Account Handler looking to join a progressive, independent brokerage where people and client service truly come first. You ll have the chance to work with a loyal client base, enjoy real autonomy in your role, and be part of a business that values long-term relationships over short-term wins. If you re looking for a position where your expertise, professionalism, and integrity will be recognised and rewarded, this could be the perfect next step in your career