Commercial Account Handler

Howden Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

22 days holiday plus bank holidays

Life Assurance up to 4x salary

Income protection for up to 5 years

Contributory pension scheme

Healthcare Cashplan access

Discounts on gym membership

Job summary

Howden Group in Birmingham is looking for a Commercial Account Handler to join its rapidly growing team. You will be responsible for building relationships with clients of various levels and assisting with documentation and data processing to ensure compliance.

The role offers significant opportunities for career progression and includes a comprehensive benefits package that values employee well-being and rewards dedication.

Qualifications

• Strong attention to detail for reviewing client documentation.
• Ability to build and maintain relationships with clients and stakeholders.
• Willingness to learn and progress as a Commercial Account Handler.

Responsibilities

• Build rapport with new and existing clients.
• Assist Commercial Account Executives to retain renewals.
• Process data accurately to support client service.

Skills

Attention to detail

Relationship building

Data processing

Job description

## Commercial Account HandlerApplylocations: Birmingham - 75 Bull Streettime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (27 days left to apply)job requisition id: R0018159# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.**About you:*** You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process* You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards* You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.* You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications.* You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis**Rewards:** We believe that great work and dedication should be rewarded, that’s why we offer:* **22 days holiday (plus bank holidays), increasing through length of service*** **A set of core benefits, designed with your health and financial protection in mind:** + Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen + Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury + Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 + Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits* **Access to a host of lifestyle and financial benefits that you can choose from:** + Discounts on gym membership across the UK + Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase + Access to discounted personal health policies – Critical illness, private medical, dental plans + A range of insurance products available commission free, including home, motor, travel and specialist vehicles + Access to hundreds of high-street retailer discounts # **What do we offer in return?**A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:* Our successes have all come from someone brave enough to try something new* We support each other in the small everyday moments and the bigger challenges* We are determined to make a positive difference at work and beyond# # **Reasonable adjustments**We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours\* or hybrid working\*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.\*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent