Commercial Account Executive (Renewals)

Heat Recruitment; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A recruitment agency in the City of London is seeking a Commercial Account Executive (Renewals) to manage and support a portfolio of loyal clients. This office-based role requires a motivated insurance professional who values service excellence and teamwork. Candidates should possess 1-2 years of commercial insurance experience and the ability to build strong client relationships. Opportunities for professional growth within the commercial insurance sector are available.

Qualifications

• 1–2 years of experience within commercial insurance is preferred.
• Confident in communication and relationship building.
• Detail-oriented to manage multiple deadlines.

Responsibilities

• Manage a designated portfolio of commercial clients.
• Oversee the renewal process and client communications.
• Deliver exceptional service to enhance client retention.

Skills

Commercial insurance experience

Client relationship management

Organisational skills

Communication skills

Job description

Commercial Account Executive (Renewals)
Location: Office-Based (Monday–Friday, 9:00am–5:00pm)
Salary: £35,000–£40,000 (DOE)
Full Time | Permanent

Are you a driven insurance professional with experience in commercial lines and a passion for client service? We’re looking for a Commercial Account Executive (Renewals) to join a collaborative and supportive team, managing a monthly portfolio of loyal, long-standing clients.

This is a fantastic opportunity for someone looking to solidify their career within commercial insurance, take ownership of their own book, and work in an environment where service, professionalism, and teamwork are genuinely valued.

The Role

As a Commercial Account Executive (Renewals), you will:

• Take full responsibility for a designated portfolio of commercial clients each month
• Manage the entire renewal process—reviewing terms, preparing documentation, and handling all client communication
• Deliver an exceptional service experience to every client, ensuring strong retention and loyalty
• Act as the main point of contact for your clients, managing expectations and providing clear, professional advice
• Maintain accurate records and ensure all compliance requirements are met
• Work closely with colleagues across the business to ensure a seamless service and uphold the company’s high standards

What We’re Looking For

• Ideally 1–2 years’ experience within commercial insurance (renewals experience beneficial)
• Confident communicator with strong relationship-building skills
• Organised, detail-focused, and capable of managing multiple deadlines
• Someone who takes pride in providing excellent service
• A positive team player who enjoys working in a busy, client-focused environment

What’s On Offer

• Competitive salary of £35,000–£40,000 (depending on experience)
• Office-based role with great team support
• Clear opportunity to grow your skills and develop within the commercial insurance sector