Commercial Account Executive

Smartsheet; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology solutions company seeks a motivated Commercial Account Executive to drive revenue in the UK. This role focuses on managing customer relationships, leveraging existing accounts for growth, and executing strategic sales initiatives. Ideal candidates will have a proven track record in SaaS sales and strong communication skills. Perks include private medical care, pension contributions, and excellent work-life balance options.

Benefits

Employer-paid Private Medical and Dental

Monthly pension contributions

Flexible Time Away Program

Qualifications

• 3+ years of successful SaaS sales experience.
• Demonstrated experience building strong customer relationships.
• Proven ability to drive cross-selling and upselling opportunities.

Responsibilities

• Build and manage a sales pipeline to exceed quotas.
• Manage and close complex sales cycles.
• Develop strategic account plans for key accounts.

Skills

SaaS sales experience

Customer relationship management

Communication skills

Analytical skills

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Overview

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet seeks a highly motivated and results-oriented Commercial Account Executive to drive significant revenue growth within a designated geographic region within the Commercial segment (-5, employees). You will be responsible for expanding existing customer relationships across the entire portfolio of accounts within your assigned geography. You will develop and execute strategic account plans, drive cross-selling and upselling opportunities, and ensure swift customer adoption of Smartsheet solutions. This role requires a strong understanding of local market dynamics, the ability to build and maintain strong customer relationships, and a proven track record of success in achieving sales targets within a defined geographic territory.

This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Sr. Regional Director, Commercial Sales.

You Will

• Build and manage a sales pipeline to meet and exceed software and services sales quotas within your book of business.
• Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, utilizing solution selling and the MEDDICC framework.
• Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (-5, employees).
• Run high-quality discovery, aligning with customers on business drivers and strategic objectives to create an evaluation plan that has clear timelines and drives urgency.
• Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
• Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.
• Manage strategic sales motions alongside transactional, high-volume opportunities.
• Develop new business opportunities within existing customers by analysing and proactively targeting high-value needs across multiple departments and lines of business.
• Leverage existing relationships to expand Smartsheet\'s footprint and drive revenue or growth during renewals.
• Expand Smartsheet brand awareness at the C-suite, operational, and team level.
• Consult with clients in defining business objectives, success criteria, and program strategy to ensure the customer perception of value that leads to sales renewal and expansion.
• Perform other duties as assigned.
• Lead and collaborate with cross-functional teams (Sales Engineering, Consulting, Customer Success, Marketing, Sales Development) to achieve sales objectives.
• Accurately forecast sales opportunities and track key performance indicators (KPIs) to measure success.
• Leverage Smartsheet and other sales tools (Salesforce, Clari, Outreach, Tableau) to manage accounts, track progress, and increase efficiency.
• Perform other duties as assigned

You Have

• 3+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
• Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
• Proven ability to drive cross-selling and upselling opportunities within existing accounts.
• Experience with solution selling and the MEDDICC framework.
• Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
• Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical & problem-solving skills.
• Bachelor\'s degree or equivalent experience.
• Legally eligible to work in the UK on an ongoing basis

Perks & Benefits

• Employer-paid Private Medical and Dental, additional cost for family members
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity / Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)

Get to Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.