COMM ENT 6071 G1 - Council Officer - Council HQ (600269)

South-Lanarkshire-Council; Hamilton; In loco; GBP 26.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Local government pension scheme

Cycle to Work Scheme

Flexible working

Employee discounts

Public holiday entitlement

Descrizione del lavoro

South Lanarkshire Council is seeking a proactive Council Officer to join the team at Hamilton Council Offices. The role covers security, reception, mail handling, and general facilities tasks across multiple sites.

You will work 35 hours per week, Mon-Fri 7am-3pm, with occasional evenings and weekends. A strong focus on customer service, effective communication and attention to detail is essential.

Competenze

• Strong communication skills and the ability to prioritise workload.
• Problem solving with a solution-oriented approach.
• Customer focused with attention to detail.

Mansioni

• Security: manage access, log defects, monitor CCTV, provide reception cover.
• Churn management: coordinate two-person tasks and room setups.
• Goods in: sort mail, liaise with delivery personnel, porterage of goods.
• Waste management: litter collection, waste handling, recycling duties.
• Corporate standards: follow SSOW, PPE usage, cleanliness, log deliveries, liaise with maintenance.
• Adverse weather: implement gritting plan and keep pathways clear.
• Weekly tasks: site cleaning, safety checks, use of cleaning equipment.

Conoscenze

Communication

Prioritisation

Problem solving

Customer focus

Attention to detail

Descrizione del lavoro

ACTUAL CLOSING DATE: Applications must be received byThursday 26 November 2026 at 11:55pm.

Location: Council Offices, Almada Street, Hamilton, ML3 0AA

Hours: 35 hours per week

Work Pattern: Monday - Friday 7am - 3pm with occasional evening and weekend work required

Salary:£25,767 - £26,041 annual salary

Looking for a motivated individual to join a team of Council Officers within Council Offices, Hamilton.

The successful candidate will beflexible in their approach to work with strong communication skills and can prioritise workload and to problem solve, customer focused and have attention to detail.

Main tasks as a Council Officer are as below:

Security

• Provide access and egress to the building, check there are no faults with building systems.
• Perform visual check of areas to log any defects.
• Always being vigilant to security and possible breaches.
• Provide reception cover where required.
• Log and monitor C.C.T.V. as per S.L.C. policy
• Provide additional security presence, if and when required.
• Report any incidents or near miss to Management team.

Churn Management

• Liaise with Managers and colleagues for two person tasks.
• Check and provide room set ups
• Churn Management within banqueting hall, offices and rooms.

Goods in

• Sort mail for departments.
• Liaise with delivery personnel.
• Perform banksmen duties as required.
• Daily porterage of mail.
• Daily portage of goods to departments. This can require heavy lifting and hand balling (paper 12kg per box average 20 boxes) (uniforms are lighter but in larger boxes) Council Officer must ensure mechanical aids are used e.g. York cages (32” x 26”, height 56”), sack trucks, trolleys.

Waste Management

• Litter pick the perimeters of the building
• Manual or mechanical sweep of grounds.
• Collect and replenish blue bins from floors as per schedule taking to kitchen.
• Check toilets throughout the day, for stock levels of tissues and hand towels and replenish as required. Empty bins if required.
• Recycling collection throughout building.
• Removal of general waste, organic waste from all office bins as required (Bags lifted from receptacles to above shoulder height when heavy or waist height when less than half full and tying off) using mechanical aids were possible.
• Check all lift halls for black or cardboard throughout the day.
• Respond to special confidential waste uplifts.

Corporate Standards

• Follow SSOW for all tasks, including the wearing of PPE.
• Clean front doors of any marks daily.
• Mop entrance or use mechanical water uplift throughout the day if raining.
• Brush around front door and fire exits twice daily.
• Report and log any building defects, report to maintenance.
• Liaise with the PRP, Clerk of Works and maintenance teams.
• Deal with all requests from building users and management team.
• Log all deliveries and deliver to building users.
• When required through public health: Sanitising tasks & checking and filling Hand sanitising stations throughout the day, stock control checks for levels of sanitiser and replenishing as required, reporting any broken units.
• Check and monitor cleanliness of areas.
• Manage pool car paperwork.
• Report any issues/ incidents/near miss to line manager where there may be a need for a follow up required. i.e. to PRP, Management, accident report, unhappy customer or delay to service delivery.

Adverse Weather

• In Adverse weather follow the Adverse Weather Plan for gritting.
• Ensure pathways are salted and clear of snow or ice.

Weekly Tasks

• Wash and clean glass entrances internal / external and remove cobwebs.
• Wash and brush out Bin refuse areas.
• Facility safety checks and complete STOP HARM fire log book.
• Using mechanical sweepers, scrubber dryer, carpet shampooers.

You will be required to cover in outlying council buildings.

View the Council Officer job profile

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Applications to this post are particularly encouraged from female applicants.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

This post is considered a Regulated Role with Children, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with children.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunitiesand Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)