Combat Stress – Challenge Events Fundraising Assistant

Confederation of Service Charities; Leatherhead; Hybrid; GBP 27,000; Full time

Job summary

A leading UK charity for veterans seeks a Challenge Events Fundraising Assistant in Leatherhead to support a variety of fundraising events. The role includes coordinating daily activities, managing supporter inquiries, and providing excellent customer service. Applicants should possess strong communication and organizational skills. This full-time position offers 27 days of annual leave and a competitive pension scheme.

Benefits

27 days annual leave

Competitive pension scheme

Employee Assistance Programme

Qualifications

• Strong communication skills to interact with challenge event supporters.
• Organizational skills to manage multiple events effectively.
• Experience in customer service is advantageous.

Responsibilities

• Coordinate day-to-day activities of the challenges team.
• Act as the first point of contact for event supporters.
• Manage DIY fundraising programme and acknowledge donations.

Skills

Communication skills

Organizational skills

Customer service

Job description

You are here: Home / News / News / Combat Stress – Challenge Events Fundraising Assistant

Combat Stress – Challenge Events Fundraising Assistant

Based at our Head Office, Leatherhead

Status: Permanent

Salary: BAND 4, £26,945 per annum, plus 5% Outer London Fringe Allowance

Hours: Full-time, 37.5 hours per week, Monday – Friday, 09:00 – 16:30, hybrid, 2 days in office, 3 days at home.

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

A fantastic opportunity has arisen to join our successful challenge events team. You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!

You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

• 27 days annual leave, with an increase to 30 days annual leave upon

5 years of continuous service, plus bank holidays

• Competitive stakeholder pension scheme – contributions matched up to 11% of salary

• Access to the Employee Assistance Programme

If you have been informed about the role by a current employee, please state this and the employees name in your covering letter.

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

Interview date: Interviews will be held on an ongoing basis

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants.