College Community Support Officer [Ref: BRTN8354]

Brighton MET; England; On-site; GBP 22,000 - 25,000; Full time

Job summary

A UK-based educational institution is seeking a College Community Support Officer to provide first response to incidents and act as a Safeguarding Officer. The role requires experience with young people and involves implementing de-escalation techniques. The position offers a salary ranging from £22,194.83 to £24,255.14, 25 days annual leave, and various benefits for a vibrant working environment.

Benefits

Local Government Pension Scheme

25 days annual leave plus bank holidays

Discount schemes on shopping and restaurants

Family friendly policies

Professional development opportunities

Qualifications

• GCSEs in Maths and English Language, or equivalent, at C/4 grade or above.
• Level 3 qualification in a relevant subject area (e.g., Coaching, Health and Social Care, Youth Work).
• Experience of working with young people and vulnerable adults is essential.

Responsibilities

• Provide the first response to incidents across the College site.
• Implement de-escalation techniques and restorative justice.
• Act as Safeguarding Officer for assigned cases.

Skills

Experience working with young people

De-escalation techniques

Safeguarding knowledge

Education

GCSEs in Maths and English Language at C/4 grade or above

Level 3 qualification in a relevant subject area

Job description

Overview

Brighton Met College, East Campus – part of the Chichester College Group

Job Title: College Community Support Officer [Ref: BRTN8354]

Salary: Pro rata of £26,716 to £29,196 per annum (i.e. £22,194.83 - £24,255.14) • 37 hours per week, 36 weeks per year

Closing date: 10th November 2025

Responsibilities

• Provide the first response to incidents across the College site and assist Managers or appropriate College staff to adopt a collaborative problem‑solving approach.
• Implement de‑escalation techniques and restorative justice as part of incident management.
• Act as Safeguarding Officer for assigned cases (in liaison with the Safeguarding team), gathering evidence in relation to incidents and disclosures as per the Safeguarding policy.

Qualifications and Experience

• GCSEs in Maths and English Language, or equivalent, at C/4 grade or above.
• Level 3 qualification in a relevant subject area (e.g., Coaching, Health and Social Care, Youth Work).
• Experience of working with young people (including 14–19 year olds) and vulnerable adults and those with challenging behaviour is essential.

Staff Benefits

• Local Government Pension Scheme – the Group contributes 20.4% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days with service, plus bank holidays and college closure days over Christmas (paid as part of salary for Term-Time-Only roles) and a wellbeing day. Ability to purchase up to 5 additional days.
• Discount schemes on shopping, restaurants, travel, and onsite facilities (e.g., gym and First Steps Childcare nurseries at specific campuses).
• Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities – including development days, funded apprenticeships and access to other courses.
• Further information available in the Staff Benefits booklet attached to this advert.

Working Environment

Working in a vibrant and inclusive further education college, with a diverse student body, supportive services, and opportunities for personal and professional growth. We celebrate individual differences and encourage community engagement.

Flexible Working

We actively encourage applications from those seeking part‑time roles, job shares, or other flexible working arrangements. Our roles are designed with adaptability in mind and we are committed to an inclusive environment where different ways of working are accommodated.

How to Apply

To apply, upload your CV before starting the application form. The system will auto‑populate some fields from your CV to save time. For best results, format your CV without columns or tables and check auto‑populated information for accuracy. Note that your CV will not be seen by Recruiting Managers; ensure the application form is fully completed.

Additional Information

• Suitable candidates may be invited to interview prior to the closing date. We reserve the right to close the vacancy early if sufficient applications are received.
• Follow ‘Chichester College Group Careers’ on Facebook for updates.
• Internal applicants should submit an expression of interest to Simon Vincent at [e-mail], outlining how skills and experience meet the requirements of the attached job description.
• If you have any questions, please contact Simon Vincent at the above email address.
• The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include checks of the barred lists and overseas checks. We pursue all references and safeguarding checks to ensure suitability to work with young people.
• As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.
• We are an equal opportunities employer.