Collections Assistant - Liverpool

National Trust; Liverpool; On-site; GBP 20,000 - 25,000; Part time

Job summary

A conservation organization in Liverpool seeks a Collections Assistant to maintain and care for precious objects and engage with visitors in a historic setting. This part-time role requires attention to detail, strong hand skills, and a commitment to excellent visitor service, ensuring a memorable experience for guests.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Employee assistance programme

Flexible working whenever possible

Holiday allowance up to 32 days

Qualifications

• Happy to work from ladders or scaffold towers.
• Comfortable working in a flexible and adaptable way.
• Focused on giving great service to everyone you meet.

Responsibilities

• Look after a historic house and its collections.
• Engage with visitors about the collections.
• Maintain and clean precious objects and furniture.

Skills

Good hand-to-eye skills

Strong attention to detail

Customer service focus

Team player

Well-organised

Willing to learn new skills

Job description

Job Summary

Hours: 24 hours a week. You'll work four days a week, on a 3-week rolling rota. The working hours are 9am-3:30pm, which includes a 30-minute lunch break. You'll work one weekend in every three.

As a Collections Assistant, you'll be working with a supportive housekeeping team in an inspiring historic setting. You'll be helping with the day-to-day cleaning and care of the precious collections of objects, works of art, textiles and furniture that are part of the house's history. You'll be alert to details and changes, and will keep a keen eye on everything from the environmental conditions in a room to any signs of wear and tear. You'll also be keeping accurate records. It's a role that's all about people as well, so you'll be talking to visitors about the work you're doing and the collections you help to look after. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Responsibilities

We’re looking for someone with a love of history and an eye for detail, who is friendly and open with people. This role is about looking after a historic house and its collections of precious objects, furniture and works of art, and about presenting all of this to people visiting, and helping to make every person's day memorable and enjoyable.

Qualifications

• nimble-fingered, with good hand-to-eye skills, and happy to work from ladders or scaffold towers
• comfortable working in a flexible and adaptable way
• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and versatile
• willing to learn new skills

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever. The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care. The National Trust has the motto 'For everyone, for ever' at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong.

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places