Collections Analyst - Cash Flow & Process Improvement

Culina Logistics - Brand Wide; Appleton Thorn; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK logistics provider is seeking a Collections Analyst in Appleton Thorn. The role focuses on ensuring prompt turnover of debtors into cash through strategic collection methods and providing excellent customer service. Ideal candidates should be proficient in Excel, possess strong analytical skills, and communicate effectively at all business levels. The position offers benefits including competitive annual leave and a pension scheme.

Benefits

Competitive holiday entitlement

Pension scheme with 4% contributions

Life Assurance - 2x annual salary

Employee Assistance Programme

Eye Care Vouchers

Employee recognition programs

Retailer discounts access

Qualifications

• Excellent communication skills at all levels.
• Willingness to learn and improve.

Responsibilities

• Chase customer payments and ensure timely collection of debt.
• Apply customer payments accurately and compliantly.
• Resolve unallocated cash and deductions proactively.
• Negotiate payment plans with customers as required.
• Produce management commentary for key KPIs.
• Support audits with necessary documentation.
• Respond to queries professionally and promptly.
• Identify process improvements and assist in implementations.

Skills

Excel proficiency

Problem solving

Analytical skills

Organizational skills

Communication skills

Tools

Outlook

PowerPoint

Word

Job description

A leading UK logistics provider is seeking a Collections Analyst in Appleton Thorn. The role focuses on ensuring prompt turnover of debtors into cash through strategic collection methods and providing excellent customer service. Ideal candidates should be proficient in Excel, possess strong analytical skills, and communicate effectively at all business levels. The position offers benefits including competitive annual leave and a pension scheme.