Collections Agent / Recoveries

Mpeople Recruitment North West; Rochdale; On-site; GBP 26,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an experienced Recoveries / Collections Agent in Rochdale. The role includes negotiating settlements for credit hire claims and managing a caseload of up to 300 claims. Ideal candidates will possess strong negotiation and organizational skills and have proficiency in MS Office. The position offers a competitive salary of £26,000 - £30,000 per annum along with opportunities for progression and team-building events.

Benefits

Opportunities for progression

Regular team building events

Modern office chill-out area

Qualifications

• Credit hire experience preferred but not essential.
• Confident negotiator.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Negotiate settlement of credit hire and other uninsured losses.
• Investigate and resolve liability disputes.
• Process payments and manage communication related to claims.

Skills

Negotiation skills

Organizational skills

Problem-solving

Attention to detail

Multi-tasking

Proficiency in MS Office

Tools

Pro Claim system

Job description

Mpeople Recruitment are currently seeking an experienced Recoveries / Collections Agent on behalf of our well-established client in Rochdale.

Job Summary

• Location: Rochdale (OL16)
• Hours of work: #removed#, Monday to Friday
• Salary: £26,000 - £30,000 per annum dependent on experience
• Benefits: Opportunity for progression, regular team building events and team nights out, & a modern chill out area within the office for people to utilise on their breaks

Our client are a reputable Road Traffic Accident Management Company that have been established for over 10 years. The businesses main focus is credit hire and repair. The company has an extensive fleet of vehicles to hire to victims of non fault road traffic accidents and then to recover the costs for this service from the at-fault insurance companies. Our client are able to offer a full accident management package to each customer, and pride themselves in providing excellent customer service to their clients, from the moment they are involved in an accident to the return of their repaired vehicle and then recovery of all associated losses.

Duties

• Negotiating settlement of credit hire, credit repair, storage & recovery and other uninsured losses directly with the at fault insurer/solicitor.
• Investigating and resolving liability and quantum disputes.
• Instructing/liaising with clients solicitors, referrers & insurers
• Processing payments/incoming post/telephone calls
• The successful candidate will have their own caseload to manage of up to 300 claims.

Required Traits, Skills, and Background

• Credit hire experience preferred but not essential
• Confident negotiator
• Strong organisational skills with the ability to multi-task and the ability to prioritise workload effectively.
• Attention to detail and problem solving
• Knowledge of the ABI GTA and motor accident claims preferred but not essential.
• Proficiency in MS Office required, experience of Pro Claim system preferred but not essential