Collections Agent

Asml; Tees Valley; On-site; GBP 24,000 - 32,000; Full time

Job summary

Algeco UK is seeking a proactive Credit Controller to maximise cash collection and minimise bad debts. You will engage with internal and external customers, maintaining accurate ledgers and delivering timely payment resolutions.

Collaborate with colleagues across the business to resolve queries, build strong relationships, and support the company’s financial health in a dynamic, collaborative environment.

Qualifications

• Experience working as a Credit Controller is essential.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Knowledge of Get Paid software is an advantage.
• Polite yet firm telephone manner.
• Ability to build and maintain effective relationships.

Responsibilities

• Proactively engage with customers to secure timely payments and address overdue invoices, ensuring smooth financial operations.
• Collaborate with colleagues across the business to swiftly resolve customer queries, enhancing customer satisfaction and efficiency.
• Manage customer correspondence meticulously, maintaining accurate and up-to-date accounts.
• Work closely with team members to provide robust support and drive the achievement of business goals.
• Cultivate and maintain strong relationships with both internal and external customers, fostering a collaborative and productive environment.

Skills

Credit control

Relationship building

Telephone etiquette

Tools

Excel

Outlook

Get Paid

Job description

Take charge of our customer ledgers to maximise cash collection and minimise bad debts, ensuring financial health and growth. Engage with internal and external customers to build and maintain strong, productive relationships, contributing to our dynamic and collaborative work environment.

WHAT WE DO

Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.

YOUR RESPONSIBILITIES

• Proactively engage with customers to secure timely payments and address overdue invoices, ensuring smooth financial operations.
• Collaborate with colleagues across the business to swiftly resolve customer queries, enhancing customer satisfaction and efficiency.
• Manage customer correspondence meticulously, maintaining accurate and up-to-date accounts.
• Work closely with team members to provide robust support and drive the achievement of business goals.
• Cultivate and maintain strong relationships with both internal and external customers, fostering a collaborative and productive environment.

WHAT WE NEED FROM YOU

• Experience working as a Credit Controller is essential.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Knowledge of Get Paid software is an advantage.
• Polite yet firm telephone manner.
• Ability to build and maintain effective relationships.

DIVERSITY & INCLUSION

Our commitment to equality, diversity and inclusion is more than a wish list. We actively encourage a culture where everyone feels at home. Algeco is a place that brings together the very best people and their unique skills, experiences, abilities.

Research demonstrates that women and underrepresented groups tend not to apply for a job unless they meet all of the criteria. However, we encourage applications from anybody who can demonstrate their ability to fulfil the job even if they don’t meet every requirement. We're committed to creating an environment where everyone feels valued, respected and like they belong, regardless of their background or identity and are therefore committed to providing a fair and inclusive recruitment process and will consider all applications on their merits.