Collections Account Manager

Berry Recruitment; Truro; On-site; GBP 30,000; Full time

Job summary

A recruitment agency in Truro is seeking Collection Account Managers to join their team. The role requires excellent telephone manners and the ability to negotiate repayment plans with customers. Full training is provided, and there is a fantastic uncapped commission structure alongside a salary of £30,000 per annum. Ideal for those looking to develop their career in a supportive environment.

Benefits

Uncapped commission structure

Ongoing training and personal development

Qualifications

• Excellent telephone manner and ability to provide customer service over the phone.
• Calm, focused, and professional under pressure.
• Telephone experience preferred but not essential.

Responsibilities

• Contact customers that have fallen into arrears to collect payments.
• Negotiate repayment plans with clients.
• Provide outstanding customer service over the phone.

Skills

Telephone manner

Customer service

Negotiation skills

Job description

If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for!

We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential!

Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further!

You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times.

On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure.

Telephone experience is preferred but not essential as full training will be given as this company champion employee progression

£30,000k per annum + uncapped commission

37.5 hrs per week + 1 in 4 Saturdays

Fantastic uncapped commission structure

Ongoing training and personal development