Collection and Delivery Driver - 3.5 Tonne

DPDgroup; Rochdale; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading logistics company in Rochdale is seeking a Collection and Delivery Driver to provide excellent customer service and ensure timely parcel deliveries. You will be responsible for managing your route, maintaining the van, and adhering to safety regulations. Ideal candidates will have a strong commitment to customer service and an ability to work independently in a fast-paced environment.

Qualifications

• Strong commitment to customer service.
• Ability to work independently in a fast-paced environment.
• Experience in safely operating a vehicle.

Responsibilities

• Collect and deliver parcels while providing exceptional service.
• Manage and follow a daily delivery schedule.
• Maintain the cleanliness and organization of the van.

Skills

Customer service

Attention to detail

Route management

Job description

As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.