Collection and Delivery Driver - 3.5 Tonne

DPD UK; Norwich; On-site; GBP 37,250,000 - 41,769,000; Full time

Benefits offered by this job

Pay rate £13.00/hour (+ London Allow.)

Career progression from within

Milestone Days off

Unum Help@Hand 24/7 health services

Grocery/retailer discounts

Life Assurance (4x salary)

Job summary

DPD Norwich is seeking 3.5 Tonne Drivers to be the face of our brand and deliver a first‑class service. You’ll help us lead the way as a sustainable logistics partner with modern, eco‑friendly practices.

Your day includes vehicle checks, loading parcels, using handheld tech to optimise routes, and delivering with a friendly, professional approach to customers. We offer reliable schedules, career progression from warehouse to management, wellbeing benefits, milestone days, life assurance, and

Qualifications

• Valid UK Driving Licence (at least 12 months)
• Physically fit (able to handle up to 30kg)
• Professional, reliable and customer‑facing
• Comfortable navigating local roads
• Familiar with handheld devices and route tech

Responsibilities

• Vehicle checks and loading parcels
• Use handheld tech to navigate routes and provide ETA windows
• Deliver parcels to doorsteps with a friendly, professional manner
• Handle issues on‑the‑go and ensure first‑time delivery success
• Safely manage vehicle and parcels during delivery

Skills

Valid UK Driving Licence

Physically fit

Customer service orient.

Reliable and professional

Navigating local roads

Handheld device usage

Tools

Handheld navigation device

Job description

Location: DPD Norwich

Ready to ditch the desk and get moving? Join DPD, the company leading the charge to become the UK’s most sustainable delivery partner. We aren’t just moving parcels; we’re leveraging cutting‑edge green tech and eco‑friendly logistics to change the game.

We are looking for 3.5 Tonne Drivers who are ready to be the face of our brand and provide a first‑class delivery experience.

The Perks

• Pay Rate: £13.00 per hour (or £14.56 per hour for London Allowance Depots) + enhanced overtime rates.
• Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
• Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
• Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
• Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
• Financial Peace of Mind: Free Life Assurance (4x salary).

The Role

• Contract Type: Permanent 40 Hours Per Week
• Days of Work: 5 days per week, 08:30 - 17:00

Job Description

The Tasks: What Your Day Looks Like

As a DPD Driver, you are the final, vital link between us and our customers. Your day is active, varied, and tech-integrated:

• Vehicle Prep & Loading: Start your shift by conducting daily vehicle safety checks. You’ll then take charge of your morning load, organising your parcels into your van to ensure maximum efficiency for your specific route.
• Route Mastery: Use our top-tier handheld technology to navigate your territory. Our software doesn't just give you a map; it provides "predict" windows for customers, making your journey smoother and more professional.
• Customer Interaction: You are the face of DPD. You’ll be delivering smiles and parcels directly to doorsteps, providing a friendly, professional service that keeps our customers coming back.
• Problem Solving on the Go: Whether it's finding a "safe place" or navigating a tricky apartment complex, you’ll use your local knowledge and our tech to ensure a successful first-time delivery.
• Safe Handling: You will be responsible for the security of your vehicle and the items within it, safely handling parcels (some weighing up to 25kg) from the depot to the final destination.
  

Qualifications

Are You a Match?

• You’ve held a valid UK Driving Licence for at least 12 months.
• You’re physically fit (can handle parcels up to 30kg).
• You’re a "people person" who's professional and reliable and you care about the service you deliver
• You’re comfortable navigating local roads and using handheld devices.

Additional Information

What’s In It For You?

We know there’s more to life than just a paycheck. We invest in our people so they can invest in us.

• Work-Life Balance: Reliable schedules to help you plan your life outside of work.
• Big Perks: Access to our rewards platform with discounts at 100s of retailers (that 5% off your weekly grocery shop really adds up!).
• Wellness First: Your health matters. Enjoy access to Vitality at Work, mental health support, and Unum Help@Hand—offering 24/7 health services for you and your family.
• Celebration Days: We want to celebrate with you! Take "Milestone Days" off for life’s big moments, including your Birthday.
• Growth & Development: We don’t just hire; we promote. Many of our managers started behind the wheel. If you have the drive, we have the path.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD