Collection and Delivery Driver 3.5 Tonne

DPD Group UK; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading logistics company in the UK is seeking a Collection and Delivery Driver to ensure efficient parcel delivery and exceptional customer service. Responsibilities include managing deliveries, operating a 3.5 tonne van safely, and providing a high level of customer interaction. The ideal candidate possesses a full UK driving licence, excellent driving experience, and is able to handle parcels weighing up to 30kg. This role offers opportunities for growth within the company.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance of 4 x salary

Free On Site Parking

Discounted shopping

Qualifications

• A valid UK driving licence with regular driving experience for 12 months or more.
• Excellent time management and organizational skills.

Responsibilities

• Serve as the first point of contact for customers providing exceptional service.
• Manage a daily delivery schedule effectively to ensure timely collections.
• Ensure the safe operation and maintenance of the delivery vehicle.

Skills

Customer Service

Communication skills

Heavy Lifting

Driving

Problem Solving

Education

Full UK driving licence

Job description

As a Collection and Delivery Driver for DPD you’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include :

• Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot where you’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
• Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of : Honesty Respect Passion Flexibility Caring and Accountability

This role requires a strong commitment to customer service attention to detail and the ability to work independently in a fast‑paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD’s reputation for excellence in the logistics industry.

Qualifications

What We’re Looking For

To be considered for the role you must have :

• Held a full UK driving licence and had regular driving experience for 12 months or more

We Are Also Looking For You to Demonstrate That You :

• Recognise the value of providing great customer service
• Can work to deadlines are flexible and always go above and beyond
• Are friendly approachable positive resourceful and professional
• Are able to multi‑task and problem solve
• Have the ability to lift load and carry parcels weighing up to 25kg / 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditions
• Have a good knowledge of local roads and geography

Additional Information

About Our Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today

Remote Work : No

Employment Type : Full-time

Key Skills

• Restaurant Experience
• Talent Management
• Customer Service
• Communication skills
• Basic Math
• Box Truck Experience
• Commercial Driving
• Delivery Driver Experience
• Driving
• Heavy Lifting
• Cash Handling
• Writing Skills

Vacancy : 1