Colleague Labour Relations 7 Month Secondment Fixed Term Contract

American Express; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services firm in the UK seeks a Colleague and Labor Relations Specialist to provide expert consultancy services. This role involves managing employee relations cases and ensuring compliance with UK Employment Law. Ideal candidates will have experience in employee relations and strong communication skills. The position offers competitive salaries, bonus incentives, and a hybrid working model.

Benefits

Competitive base salary

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Generous paid parental leave

Free access to wellness centers

Qualifications

• Experience in a large matrix organization including disciplinary and grievance processes.
• Ability to interpret UK legislation across HR policies.
• Effective interaction with leaders to build credibility.

Responsibilities

• Provide expert advice on CLR cases covering employment relationships.
• Understand and analyze changes in UK Employment Law.
• Deliver training for leaders on CLR topics.

Skills

Employee Relations case management experience

Interpersonal skills

Project management skills

Excellent written and verbal communication skills

Organizational skills

Ability to influence

Education

CIPD / HR-related or Law Degree

Job description

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

As part of the Colleague Experience Group Colleague & Labor Relations (CLR) focuses on providing advice and support to colleagues and people leaders to resolve workplace issues develop and interpret policies and help manage employee conduct and mission is to drive a fair and consistent colleague experience support the business and deliver the highest quality employment and labor relations solutions.#LI-Hybrid

This role forms a critical part of the UK & Ireland Colleague and Labor Relations Team.

The Colleague and Labor Relations Specialist role will provide the delivery of best in class CLR consultancy service to UK Business Leaders and employees as well as to Leaders across the Americas EMEA and APAC where they have UK based employees. As a global organisation there is the ability to work across markets therefore HR experience in another European country as well as skills in another European language preferably Spanish would be an excellent addition.

Whilst this role primarily involves working with leaders and colleagues by video phone and email it is a vibrant and exciting role that sits within a team which prides itself on its CLR expertise and its collaborative spirit!

How will you make an impact in this role

Provide comprehensive expert advice to business leaders on a high volume of CLR cases covering all aspects of the employment relationship. Understand interpret and analyse changes in UK Employment Law in order to develop proactive strategic solutions whilst maintaining compliance. Drive continuous review and benchmarking activities to ensure CLR service is outstanding! Deliver training to support upskilling for leaders on key CLR topics. Ensure correct use of CLR Portal system to log update and maintain accurate case records and deliver ad hoc CLR projects. Partner effectively with the broader Global Colleague & Labor Relations teams Business Leaders General Counsel Office CEG colleagues and third party suppliers including Health & Safety and Occupational Health. Communicate effectively with CLR colleagues in other regions on issues which impact their business areas

Minimum Qualifications

Employee Relations case management experience in a large matrix organization including disciplinary grievance performance absence ill health flexible working redundancy contractual changes etc.

Application / interpretation of UK legislation across all key HR Policies and Procedures including ability to quickly assess potential areas of risk

Ability to interact effectively and quickly build credibility with Leaders

Excellent interpersonal skills and ability to influence

Strong organisational / prioritisation skills

Ability to focus both on detail and wider implications of issues

Ability to assess individual or business readiness to handle ER issues

Excellent written and verbal communication skills

Project management skills

Teamwork : Ability to work as part of a team and contribute to the strong cohesive team environment

Strong presentation skills

CIPD / HR-related or Law Degree or equivalent experience is desirable

Non-considerations for sponsorship : Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

Benefit Highlights

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally :

• Competitive base salaries
• Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical dental vision life insurance and disability benefits (depending on location)

Flexible working model with hybrid onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.

Key Skills

• Revenue Cycle Management
• Marketing
• Public Relations
• Algebra
• MailChimp
• Media Relations
• Social Listening
• Relationship Management
• Customer relationship management
• Medicare
• Public Speaking
• Writing Skills

Employment Type :

Full-Time

Experience :

years

Vacancy :

1