Coach Driver - Washington

Caledonian Leisure Ltd; Washington; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company pension

Free parking

Employee discounts on holidays

Job summary

Caledonian Leisure Ltd is seeking enthusiastic coach drivers to join our UK & European tour operations. You will be part of a friendly team delivering high-quality travel experiences across the UK and Europe.

We value customer service, teamwork, and a positive attitude. Essential licenses and CPC compliance are required. The role offers in-house training and a supportive environment with company pension, free parking and holiday discounts.

Qualifications

• Full PCV licence, Driver CPC and meet all DOT requirements.
• Enjoy meeting people and making a positive impact during every customer contact.
• Active listener with ability to assess customer needs and resolve queries.
• Great communicator with a collaborative approach.
• Thrives in a fast-paced environment.
• Organised and able to prioritise workload.
• Positive, can-do attitude.

Responsibilities

• Provide safe, reliable transport across UK & Europe tours.
• Deliver excellent customer service on every trip and interaction.
• Assist with tour operations and passenger assistance as needed.
• Maintain vehicle cleanliness, schedule adherence and punctuality.

Skills

PCV licence

Driver CPC

Customer service

Communication

Organisation

Positive attitude

Job description

We are looking for enthusiastic, ambitious coach drivers to join our friendly team and become part of our UK & European tour operations programme. As one of the UK’s leading coach tour operators we are looking for drivers who enjoy working with people, have a flexible schedule and enjoy European and UK travel.

Customer service is at the heart of everything we do at Caledonian, it is essential that you have a pleasant nature and you take great pride in providing excellent customer service, you must be willing to go the extra mile to improve the customer experience.

You must have a passion for customer service and be able to maintain professional and polite communication with customers at all times.

Essential requirements

• You must be in possession of a full PCV licence, driver CPC and meet all Department of Transportation (DOT) requirements.
• You enjoy meeting people and making a positive impact during every customer contact.
• Agood listener who has a natural instinct to assess customer needs and resolve queries.
• A great communicator, with a collaborative approach
• Thrive in a fast-paced environment.
• Organised and able to prioritise workload.
• You have a positive, can-do attitude

In return we offer you a great working environment, full in-house training, and on‑going support to enable you to succeed and become a valuable member of our team. Alongside your basic salary, we offer a company pension, free parking, and employee discounts on all of our holidays, short breaks, and box office events.

About us

You would be joining a business which excels in the provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision‑making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.