CO: Welfare Delivery

Ministry of Justice; Manchester; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Ministry of Justice is seeking a dedicated Welfare Delivery and Wellbeing Co-ordinator to implement and support an overarching Welfare Delivery and Wellbeing Framework within prisons. The role focuses on coordinating local reflective practice, advising Governors and Leaders, and driving wellbeing initiatives across establishments.

The role is non-operational with no line management responsibility, offering hybrid working arrangements and collaboration with internal and external stakeholders to

Qualifications

• Strong organisational and planning skills.
• Experience of building effective working relationships.
• Experience handling sensitive or confidential information.
• Confidence communicating with different audiences.
• Experience delivering presentations, briefings, group discussions or training.
• Ability to use information, feedback or data to identify issues and drive improvement.

Responsibilities

• Coordinate and deliver local reflective practice model/session to identified staff cohort.
• Ensure that trained reflective practitioners are released to attend planned reflective practice sessions.
• Work collaboratively with People Hub/Detail to ensure optimum attendance on reflective practice timetable.
• Engage with reflective practice sponsor and/or Governor to highlight concerns or trends.
• Promote PAM Reflective session.
• Drive improvements in local wellbeing activity through the Wellbeing Committee.

Skills

Strong organisational skills

Planning

Attention to detail

Training delivery

Information analysis

Tools

MS Word

MS Excel

Job description

Applications are invited from both Operational and Non-Operational candidates.

Overview of the job

The post holder will be establishment based and report to the Head of Business Assurance.

The post holder will be responsible for implementing and supporting an over-arching Welfare Delivery and Wellbeing Framework within prisons.

The job holder will be responsible for the coordination and effective delivery of the local reflective practice model within prisons. The post holder will be responsible for providing advice and guidance to Governors, Senior Leaders and Line Managers to ensure effective wellbeing practices are implemented, supporting all staff within the establishment. The post requires collaboration with internal and external stakeholders, ensuring a cohesive approach to staff wellbeing, encapsulating existing and new wellbeing initiatives and processes.

This is a non-operational role with no line management responsibility. This is a non-rotational role.

Responsibilities, Activities and Duties

• Coordinate and deliver local reflective practice model/ session to identified staff cohort, to improve resilience, confidence, and retention within this group.
• Ensure that trained reflective practitioners are released to attend planned reflective practice sessions.
• Work collaboratively with People Hub/Detail to ensure optimum attendance on reflective practice timetable.
• Engage with reflective practice sponsor, and/or Governor, to highlight any concerns or trends from reflective practice delivery.
• Be responsible for the promotion of PAM Reflective session.
• Be responsible for driving improvements in local wellbeing activity through the coordination of the local Wellbeing Committee.
• Ensure TRiM, Mental Health Allies and the Care Team work collaboratively to support staff.
• Post Incident Care - Work collaboratively with Safer Custody colleagues and stakeholders to ensure that timely and appropriate support is in place.
• Coordination of Wellbeing events, promotion and activities as per a locally published Wellbeing calendar.
• Contribute to the Supporting Each Other Framework by delivering a local Wellbeing Induction to new starters.
• Work with managers to improve the Wellbeing of staff in their work areas including the delivery of Wellbeing awareness sessions.
• Engage with MOJ HR to actively contribute to Wellbeing assurance activity, to drive improvement in Staff Wellbeing.
• Be the point of contact to provide specialist advice in relation to staff absences or concerns relating to Mental Health, to include promoting external support.
• Work collaboratively with stakeholders to deliver the fitness testing programme.
• Work with internal stakeholders to improve the wellbeing of staff (Staff Fitness Team, National Staff Support Leads, MOJ People Group, Health & Safety, D&I).
• Work with external stakeholder to improve the wellbeing of staff (for example OH, EAP, Charity for Civil Servants).
• Provide regular communications within establishments on national, regional and local wellbeing initiatives including Disability Passports, Carers Passport, Menopause Framework.
• Identify and share good practice across the region.
• Work with relevant stakeholders to ensure joined up effective working practice.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English.

Civil Service Success Profile Criteria

Behaviours

• Communicating and Influencing
• Developing Self and Others
• Delivering at Pace
• Working Together

Experience

• Strong organisational skills, planning and attention to detail
• Proficient in the use of MS Word and MS Excel
• Able to deliver training effectively and assertively with staff at all levels
• Information collation and analysis

Ability

• Ability to facilitate discussion

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

• You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

• There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
• All staff receive security and diversity training and an individual induction programme into their new roles
• All candidates are subject to security and identity checks prior to taking up post
• All external candidates are subject to 6 months probation.
• All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To the Civil Service Commission (details available here )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Applications are invited from Operational and Non-Operational candidates, Unsociable hours may be applicable for Operational staff.

This role requires working regular unsocial hours as part of the normal shift commitment and a 20% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 ‑ 1900hrs Monday to Friday and including working evening, nights, weekends and Bank/Public holidays.

Job Description Attachment

Recruitment Pack - LTHSE Workplace Wellbeing Coordinator v1.0 14.07.26 (1).docx(Job Description Supporting Documents)

3153 CO Welfare Delivery v2.0 (1).pdf(Job Description Attachment)

A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

We will assess your experience for this role via the following methods

Statement of Suitability

Guidance for the Statement of Suitability

Candidates should be able to demonstrate:

• strong organisational and planning skills
• experience of building effective working relationships
• experience of handling sensitive or confidential information
• confidence communicating with different audiences
• experience delivering presentations, briefings, group discussions or training
• ability to use information, feedback or data to identify issues and support improvement

Evidence of Experience

Statement of Suitability

Interview stage assessments

Interview Dates

Anticipated to be held in September

Behaviours

Communicating and Influencing

Developing Self and Others

Delivering at Pace

Working Together

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here .

Other Assessments

Which assessment methods will be used?

Presentation

Level of security checks required

Counter Terrorism Check (CTC)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.