Co-Production Specialist Support Worker

Look Ahead Care, Support and Housing Ltd; Camden Town; On-site; GBP 29,000; Full time

Job summary

A leading not-for-profit care provider in Camden Town seeks a compassionate Specialist Support Worker for its homelessness Social Care Service. The role involves supporting customers with job searches, conducting assessments, and creating tailored support plans. Candidates should have relevant qualifications and be emotionally resilient. This position offers a salary of £29,073 per annum for a 40-hour work week and a range of benefits including extensive annual leave and professional development opportunities.

Benefits

Up to 30 days annual leave

Free DBS

Employee Assistance Programme

Generous pension scheme

Cycle to work scheme

Qualifications

• Experience in social care or charity sector is preferable.
• 2-3 years of targeted recovery-focused support is desirable.

Responsibilities

• Support customers with job searches and applications.
• Conduct holistic assessments of new customers.
• Create support plans based on customer needs.
• Ensure ongoing assessment and management of customer-related risks.

Skills

Compassion

Emotional resilience

Assertiveness

Conflict resolution

Networking

Education

Up to NVQ Level 3 or equivalent in relevant area

Job description

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets.

£29.073 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Support customers with job searches and employment search as well as support with completing job applications and CVs
• Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on ongoing assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
• Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
• Upskilling staff team in particular area of expertise - Co-Production

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

• Embraces a Psychologically Informed approach
• Is capable of maintaining unconditional positive regard
• Views challenging behaviour as a support need.
• Socially adept, networks widely, well connected in sector, influential
• At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
• Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
• Demonstrates significant confidence and high levels of self-esteem
• Demonstrates significant levels of emotional resilience and a positive attitude
• Is respectful, articulate and sensitive in style of communication
• Is passionate and enthusiastic about the business
• Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

• Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.

Desirable:

• 2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.