Co Pilot Adoption, Learning & Change Analyst

UBDS Digital; Greater London; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Training programs

Private medical cover

Discretionary bonus

Holiday – 25 days + birthday + work-yr

EV leasing (salary sacrifice)

Contributed Pension Scheme

Death in service cover

Job summary

UBDS Group is seeking a CoPilot Adoption, Learning & Change Analyst to partner with clients in maximising the value of Microsoft 365 Copilot post-implementation. You will develop adoption strategies, design learning curricula and deliver targeted training to diverse user groups.

You will build champion networks, analyze adoption data, and produce reports showing business value while working with Product, Technical, Security and Change teams to drive continuous improvement.

Qualifications

• Experience delivering digital adoption, learning or change initiatives, ideally with UK Government or Public Sector clients.
• Experience supporting Microsoft 365 technologies, ideally Microsoft 365 Copilot.
• Experience creating learning content and delivering training.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Develop and deliver Microsoft 365 Copilot adoption strategies and campaigns.
• Design learning programmes and create materials (guides, videos, e-learning, prompt libraries).
• Deliver workshops and training sessions tailored to different user groups.
• Monitor adoption and produce reports demonstrating business value.

Skills

Digital adoption

Change management

Stakeholder engagement

Training delivery

Learning content creation

Presentation skills

Tools

Microsoft 365

Copilot

Job description

We have an opportunity for a CoPilot Adoption, Learning & Change Analyst to join the team, working with clients to maximise the value of Microsoft 365 Copilot following implementation

Key Responsibilities

• Develop and deliver Microsoft 365 Copilot adoption strategies and campaigns.
• Support organisational change and AI adoption across client organisations.
• Identify adoption barriers and implement improvements using user feedback and analytics.

Learning and Enablement

• Design and maintain Microsoft 365 Copilot learning programmes.
• Create learning materials including guides, videos, e-learning, prompt libraries and use case catalogues.
• Deliver workshops, webinars and training sessions tailored to different user groups.

Community and Engagement

• Establish and support Microsoft 365 Copilot Champion networks.
• Encourage knowledge sharing and gather user feedback to drive continuous improvement.

Reporting and Stakeholder Management

• Monitor adoption and usage metrics, producing reports that demonstrate business value.
• Work closely with Product Managers, Technical Teams, Security, Learning & Development and Change teams.
• Support new feature releases, pilot programmes and continuous service improvements.

Key Deliverables

• Microsoft 365 Copilot Adoption Strategy.
• Learning curriculum and training materials.
• Prompt libraries and use case guidance.
• Workshops, webinars and Champion Network.
• Adoption reporting and value realisation insights.

Requirements

Experience

• Experience delivering digital adoption, learning or change initiatives, ideally working with UK Government or Public Sector clients
• Experience supporting Microsoft 365 technologies, ideally Microsoft 365 Copilot.
• Experience creating learning content and delivering training.
• Strong stakeholder engagement and communication skills.

Technical Skills

• Good understanding of Microsoft 365 and Microsoft 365 Copilot.
• Knowledge of change management and digital adoption principles.
• Ability to interpret adoption data and produce meaningful reports.
• Strong organisational and presentation skills.

Certifications (Desirable)

• Microsoft 365 certification (MS-900 or equivalent).
• Prosci Change Management or similar.
• ITIL® 4 Foundation.
• Learning and Development qualification.

Benefits

Why people choose to grow their careers at UBDS Group

Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.

UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Employee Benefits

• Training – All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more
• Private medical cover for you and your spouse/partner, offered via Vitality
• Discretionary bonus based on a blend of personal and company performance
• Holiday – You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays
• Electric Vehicle leasing with salary sacrifice
• Contributed Pension Scheme
• Death in service cover

About UBDS Group

At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.