Co-House Manager (technical lead with service experience)

KSANSA; Greater London; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Professional estate environment

Job summary

KSANSA seeks a polished co-house manager to lead a premier London private estate. As the technical lead with service experience, you will supervise property upkeep, asset care, budgeting, and high‑level guest services, reporting to the Asset Manager.

You will mentor a multidisciplinary household team, manage capital projects, coordinate private events, and ensure a flawless five‑star experience with discretion and professionalism.

Qualifications

• 5–10+ years of experience in private households, estates, or luxury hospitality.
• Proven ability to lead, manage budgets, and oversee maintenance planning.
• Strong leadership, communication, and discretion in a high‑service environment.

Responsibilities

• Oversee estate inspections and preventative maintenance planning.
• Assist with budgets, variance analysis, and operational reporting.
• Mentor and performance‑manage a multidisciplinary household team; set KPIs.
• Maintain oversight of housekeeping and external contractors for seamless service.
• Coordinate private events and high‑profile entertaining with exceptional guest experience.
• Act as senior point of contact with stakeholders with absolute confidentiality.
• Step in as Service Lead during leave or peak periods.

Skills

Leadership

Operations management

Budgeting

Team leadership

Attention to detail

Tools

Excel

PowerPoint

Job description

Contract: independent contractor / employment

Are you an exceptional leader and team player in luxury hospitality or private estate management and looking for your next career milestone? We are seeking a polished, discreet, and proactive co-house manager (technical lead with service experience) to join one of London's premier private estates. Reporting directly to the Asset Manager and working alongside senior leadership, you will drive operational excellence, strategic oversight, and five-star operational execution across the estate.

What You'll Do

• Property, Maintenance & Asset Care: oversee estate inspections and preventative maintenance planning. Manage small capital improvement projects, elevate issues to the Property Manager, and safeguard household assets and inventories. You need to have an eye for detail (almost an obsession).
• Asset Management & Financial Support: work closely with the Asset Manager on budgets, variance analysis, and operational reporting.
• Support and Service: partner with the Head of Service to support, mentor, and performance-manage a multidisciplinary household team, setting clear expectations, KPIs, and priorities.
• Daily Operations: maintain oversight across housekeeping and external contractors to ensure seamless service delivery.
• Guest Experience & Events: coordinate private events, family functions, and high-profile entertaining, delivering an exceptional five-star guest experience from start to finish.
• Stakeholder Liaison & Discretion: act as a senior point of contact, anticipating visits and events while maintaining absolute confidentiality and professionalism.
• Acting Leadership: step in as Service Support during periods of leave, absence, or increased operational demand. You will work closely with various teams and departments.

What We're Looking For

• Experience: 5–10+ years of experience in private households, estates, or five-star hospitality.
• Operational Excellence: proven experience in property care, technical upgrades, maintenance planning, inventory management, and overseeing small capital improvement projects.
• Local Knowledge: excellent knowledge of London, including premium restaurants, contractors, suppliers, and service providers.
• Technical & Service expertise with proficiency in Excel and PowerPoint for budgeting and operational reporting.
• Leadership and Team: calm, solutions-focused, highly organised, and confident managing people in a demanding, high-performance environment. Lead by example and you consider yourself a team player as well across the wider organization.
• Flexibility: willingness to work flexible hours to meet the needs of the household, with occasional international travel (Europe/Middle East). This role is full time, but with low periods and peak periods.

What We Offer

• As a service provider / employment.
• Fees 65-75k , based on experience.
• Performance-related bonus opportunities on top of base.
• Opportunity to lead technical operations within a prestigious estate.
• A professional, collaborative, and high-performing working environment.

If you have a passion for excellence, exceptional leadership skills, and a commitment to delivering world-class private service, we would love to hear from you.

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