CNC Service Engineer

CV Technical; Rugby; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A global leading manufacturing company is seeking a CNC Service Engineer. The role involves extensive travel within the UK and globally for service and maintenance. Ideal candidates have CNC Metal Cutting expertise and Siemens 840D experience. A commitment to high customer service standards is essential, along with a positive attitude. The position offers a competitive salary up to £40,000 with benefits and OTE up to £60,000.

Benefits

Hybrid Car

Mobile

Laptop

Qualifications

• CNC Metal Cutting / Machine Tool experience required.
• Field Service Experience is advantageous.
• Siemens 840D Experience needed for the Electrical role.
• Must be willing to travel and work additional hours.

Responsibilities

• Attend service and breakdown visits across the UK.
• Identify and supply replacement parts to customers.
• Rectify electrical and Siemens software issues.
• Complete service sheets electronically.
• Maintain customer satisfaction during visits.

Skills

CNC Metal Cutting / Machine Tool experience

Field Service Experience

Siemens 840D Experience

Positive and outgoing attitude

Willing to travel extensively

Job description

CNC Service Engineer

UK WIDE (1 Electrical based in and around Stoke, 2 Mechanical, 1 based in and around Sheffield, 1 in and around Rugby)

Up to £40,000 + Benefits - OTE: Up to £60,000

Company Hybrid Car, Mobile, Laptop

We are looking for a motivated CNC Service Engineer to join a global leading manufacturer within their respective industry. Reporting directly to the Field Administration Manager you will be a key member in ensuring the companies clients are provided with the top service and after sales experience. You will be involved in all aspects of planned maintenance within their operation. With progressive training and development this company is always looking to enhance its employees and their skill sets, whilst additionally being supported by a welcoming team of engineers.

You will be responsible for carrying out planned preventive maintenance schedules on customer sites in the UK and Worldwide. The position will appeal to a strong engineer looking for their next challenging role on the road within in a secure and stable company.

Key Tasks and Responsibilities:

• Attend service and breakdown visits across the UK.
• Attend occasional service and breakdown visits across the rest of the world.
• Identify and supply replacement parts to customers in a time-critical manner.
• Rectify electrical and Siemens software issues.
• Complete service sheets electronically on an iPad and submit to the Spares & Service coordinator in a timely manner.
• Visiting key customers regularly to maintain customer satisfaction on days without a pre-booked visit.
• Deliver an extremely high standard of customer support.
• Prioritise the technical concerns and issues of customers from many locations.
• Attend trade shows where necessary.

The Ideal Candidate:

• A positive and outgoing attitude, even when dealing with difficult situations.
• Willing to travel extensively and be away from home regularly.
• CNC Metal Cutting / Machine Tool experience
• Field Service Experience - Advantgeous
• Siemens 840D Experience needed for the Electrical role
• Be willing to work additional hours to complete projects.

In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Jordan Pannell at or call for a confidential discussion on (phone number removed)