Cluster Sales Manager – Entertainment & Long Stay

Hyatt Hotels Corporation; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global hospitality company is seeking a Sales Manager to generate revenue and maximize profitability for its hotels in Manchester. The successful candidate will develop new accounts, manage existing customer partnerships, and implement strategic plans. This role requires strong knowledge of the local market, and the ability to create memorable events for clients. Comprehensive benefits and a collaborative team culture are offered.

Benefits

Competitive salary and benefits package

Accommodation and dining discounts

Complimentary meals on duty

28 days holiday including bank holidays

Learning and development opportunities

Qualifications

• Work experience and in-depth knowledge of Manchester in a similar role.
• Passionate about creating memorable experiences for customers.
• Determined to meet goals and targets.

Responsibilities

• Generate revenue for Hyatt Hotels by managing accounts.
• Develop partnerships with customers for efficient account management.
• Attract revenue in line with business strategy.
• Follow up on sales leads and conduct competitor research.

Skills

Creating memorable events

Corporate & M&E knowledge

Motivated to grow business

Leadership

Job description

Overview

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Cluster Sales Manager – Entertainment & Long Stay

At Hyatt Hotels Manchester & Stratford, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts.

Hyatt Regency and Hyatt House Manchester are two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford’s urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

This position can either be based at Hyatt Hotels Manchester or Hyatt Hotels London, Stratford.

The role

The Sales Manager is responsible for generating revenue for all aspects of the business and for maximizing profitability for both Hyatt Regency, Hyatt House Manchester and Hyatt Regency Stratford & Hyatt house Stratford. The role involves managing a list of accounts as well as developing new accounts & business across all markets focusing on Entertainment and long stay.

Key responsibilities include but are not limited to:

• Develop and maintain strategic partnerships with all customers to provide profitable and efficient account management.
• Use reports, local knowledge, competitive analysis and networking skills to find new opportunities for the hotel.
• Attract revenue in line with our business strategy and budget.
• Implement agreed Sales Action Plans related to their market areas.
• To follow up on all potential sales leads.
• Carefully plan sales calls into defined objectives.
• Conducts extensive competitor researches and maintains excellent product knowledge of the hotels.
• To produce and submit a monthly activity report and market conditions in relation to your account portfolio.
• To host and assist in client entertainment, familiarisation trips and Commercial department activities
• To carry out any other reasonable tasks that may be required from time to time.

About you

Ideally you have already gained work experience and in depth knowledge of Manchester in the same or similar role, preferably within a prestigious hotel environment.

You are:

• Passionate about creating memorable events for your customers
• Motivated to change and growyour business
• A knowledgeable & experienced leader within markets including corporate & M&E
• Determined to meet your goals and targets

If you are a dynamic, sociable and talented that is looking to join a focusedand vibrant team, then we would like to meet you.

What you can expect

Hyatt offers a great range of benefits, including:

• Competitive salary and benefits package
• Generous accommodation and dining discounts at Hyatt properties worldwide
• Complimentary meals on duty
• Holiday: 28 days including bank holidays (increasing to up to 33 days)
• Extensive learning and development opportunities, both internally and through external courses
• Access to HSF and Headspace membership, for your wellbeing
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
• The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration

Terms & Conditions apply

Hyatt Hotels Manchester is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\'s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps:Apply today for thisSales Managerrole and start your journey with Hyatt!

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