Cluster Manager

Leavetheherdbehind; City Of London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading coffee company in Central London is seeking a dynamic Cluster Manager to oversee multiple stores. The ideal candidate will have management experience and a passion for coffee, driving sales while maintaining high quality standards. The position offers competitive pay up to £35,000 annually and opportunities for career progression and development.

Benefits

Weekly cash plan

Employee Assistance Programme

Rapid career progression

Free coffees and food on shift

High street retailer discounts

Comprehensive wellness app access

Qualifications

• Experience managing multiple stores in hospitality.
• Strong background in team management.
• Proven ability to thrive in a fast-paced environment.

Responsibilities

• Responsible for multiple unique locations as a Cluster Manager.
• Drive sales and ensure compliance standards are met.
• Monitor team performance and coach staff.

Skills

Management Experience

Sales Excellence

Team Management

Communication Skills

Passion for Coffee

Job description

Overview

Location: Central London Stores

Hours: 45 Contracted Hours Per Week - Full Time

Pay: Up to £35,000 per annum + quarterly bonus scheme

Requirements: Mon-Sun Flexibility, Management Experience

Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee.

As our company grows it allows for rapid progression for our team so if you’re looking for a career not just a job; you’re in the right place. We’re looking the best managers in the business to lead our store teams and run our unique and thriving coffee shops.

What’s in it for you

• Weekly cash plan (money when you need it)
• Employee Assistance Programme for when you need advice
• Rapid career progression and development opportunities
• Free coffees and a free food item on shift
• Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
• Access to hundreds of high street retailer discounts through Wagestream
• Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources

What you’ll be doing

• As a Cluster Manager you will be responsible for multiple unique and busy locations. You will take ownership of the larger management of the stores and use your experience to drive results and productivity.
• Drive sales and service excellence – Maximising profitability for your cluster.
• Ensure all compliance/health and safety standards are met. Keeping the stores running smoothly
• Strive for high quality coffee products, deal with customer complaints and act on feedback
• Team Management; monitor quality of service and performance, coach and inspire your team!

What we’re looking for

We are after hospitality superstars who have experience managing across multiple stores simultaneously. With a strong background in team management and proven ability to thrive in a fast-paced environment. We’re looking for people who are driven, communicative and passionate about all thing’s coffee!

About Black Sheep Coffee

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainability and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.

Leave the herd behind and apply today!