Cluster Events Co-ordinator

Malmaison; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel chain in Newcastle seeks a Cluster Events Co-ordinator to manage high-value event enquiries. The ideal candidate will have excellent communication and time management skills, with responsibilities including managing meetings, weddings, and event preparations. Competitive rates, with various employee benefits and a focus on sustainability efforts.

Benefits

Discounted Staff Room Rates

Healthcare Cash Plans

Cycle to Work Scheme

Referral Schemes

Qualifications

• Effective communication both verbally and in writing.
• Strong time management and resource allocation skills.
• Ability to prioritize actions and complete tasks timely.

Responsibilities

• Manage meeting, private event, and wedding enquiries.
• Drive occupancy and revenue for meeting spaces.
• Ensure high attention to detail in proposals and function sheets.

Skills

Communication

Time Management

Sales Drive

Multi-tasking

Job description

Overview

Opened 1997; 122 bedrooms; 80-seater Bar & Grill; 4 private event spaces - largest seats up to 80; Spa - 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna. Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. United by seven iconic bridges across a bustling Quayside, the city is diverse and vibrant. Get ready to be charmed by the Geordie spirit in a city bursting with nightlife, an award-winning restaurant scene, attractions and museums. A go-to destination for nightlife, culture and events all year round.

About The Role

Cluster Events Co-ordinator
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle

We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for the cluster. You would handle high value enquiries including product launches, team meetings, large conferences, social celebrations and weddings, providing a varied workload within a dynamic close-knit team.

Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.

Key Responsibilities & Objectives

• To manage meeting, private event and wedding enquiries
• To drive occupancy and revenue for the meeting spaces within the hotel
• To drive occupancy of bedrooms, for MICE enquiries with groups attached
• To work according to the SOPs within the brand, ensuring adoption of best practice
• To ensure high level of attention to detail when creating proposals and function sheets for the hotel’s operation team
• To develop relationships and rapport with potential clients, adopting a consultative sales approach
• To ensure all deposits and final payments are received in a timely manner as per the brand SOP
• To confidently execute client site visits during their decision making process
• To support the Cluster Meetings & Events Manager with any other ad-hoc tasks as required

What We’re Looking For

• Communicates openly and clearly both verbally and in writing
• Manages time and resources effectively
• Prioritizes actions and completes tasks in a timely manner
• Acts on own initiative
• Has drive and hunger for sales
• Expresses confidence in own ideas
• Can handle more than one task at a time

Benefits

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
• Discounted Friends and Family Room Rate with 50% off best available rate
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes supporting your career development
• High Street Discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans - dental, optical, medical and more from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform that doesn’t look like the 70s
• Wellness & National Campaign Days Calendar with activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream for instant access to pay as earned
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7 to you and your family

Our Sustainability Goals

• 100% of electricity from renewable energy sources
• Recycle a minimum of 70% of hotel waste
• Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.