Club Secretary & General Manager

East India Club; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prestigious London club is seeking a Club Secretary & General Manager. This leadership position involves managing operations and staff, ensuring high-quality service and governance. Ideal candidates will have senior management experience in hospitality, strong operational acumen, and excellent interpersonal skills. Competitive salary and benefits are offered.

Benefits

Competitive salary

Pension

Private healthcare

25 days' holiday

Qualifications

• Proven senior management experience in a private members’ club or luxury hotel.
• Strong operational and financial management skills.
• Outstanding interpersonal and leadership skills.

Responsibilities

• Manage overall operations of the Club and its 100 staff.
• Serve as the principal link between the Committee, Members, and operational teams.
• Ensure excellence in service, governance, and member experience.

Skills

Senior management experience

Operational and financial acumen

Interpersonal skills

Diplomacy

Emotional intelligence

Job description

Role: Club Secretary & General Manager

Company: East India Club

Location: St James’s Square, London

Salary: Competitive Salary

The East India Club, an institution steeped in heritage and tradition, is seeking an exceptional individual to serve as its next Club Secretary & General Manager. This is a pivotal leadership role at the heart of a vibrant and historic club, offering the chance to shape its future while honouring its distinguished past.

With a membership of over 4,500 and a turnover of approximately £9 million, the Club combines tradition with modern hospitality, offering fine dining, accommodation, events, and a rich cultural and sporting calendar.

Due to the retirement of a long‑serving Secretary, this appointment marks a strategic moment for renewal and evolution. The successful candidate will be entrusted with the overall management of the Club, leading a team of around 100 staff across multiple departments. You will be the principal link between the elected Committee, the Membership, and the operational teams, ensuring excellence in service, governance, and member experience.

We are looking for a leader who:

• Has proven senior management experience in a private members’ club, luxury hotel, or similar hospitality setting.
• Demonstrates strong operational and financial acumen across catering, rooms, events, and administration.
• Possesses outstanding interpersonal skills, diplomacy, and emotional intelligence.
• Is confident, impeccably presented, and able to inspire teams and engage Members.
• Can modernise systems and structures while respecting the Club’s traditions and ethos.

What we offer:

• A prestigious leadership role in one of London’s most historic and active clubs.
• Competitive salary and benefits including pension, private healthcare, and 25 days’ holiday.
• A supportive and engaged Committee and Membership.
• The opportunity to influence organisational change and shape the Club’s next chapter.

If you are a strategic thinker with a passion for hospitality, heritage, and excellence, and are ready to lead with integrity and vision, we invite you to apply.

For further information and details on how to apply, please visit http://www.berwickpartners.co.uk/94883

For an informal and confidential discussion, please speak with our advisors at Berwick Partners:

William Pringle

Partner, Head of Charity, Arts, Culture & Heritage Practice

Berwick Partners

[phone]

[e-mail]

Closing date for applications: Friday 19th December 2025