Club Receptionist - Chelsea

Third Space; Greater London; On-site; GBP 31,000; Full time

Job summary

A luxury health club chain in Greater London is seeking a Member Concierge. The role involves providing exceptional customer service as the first point of contact for members. Candidates must demonstrate passion, enthusiasm, and an ability to work under pressure. This full-time permanent position offers an annual salary of £30,784 and includes complimentary membership for you and one other person, valued at over £5000. Be part of a dynamic team committed to excellence in a luxury environment.

Benefits

Complimentary gym membership for you and another person

Work in a luxury environment

Annual Salary of £30,784

Guaranteed hours per month

Early Duty Management experience

Qualifications

• Passion, enthusiasm, and five-star customer service experience.
• Communication skills at a good level of English (verbal and written).

Responsibilities

• Be the first point of contact for demanding members.
• Ensure high levels of member satisfaction and exceptional customer service.

Skills

Passion for customer service

Great interpersonal skills

Calm under pressure

Self-motivated

Job description

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

Just off the iconic King’s Road, Third Space Chelsea (opening early 2026) brings high-spec luxury training to the heart of SW3. Designed over five floors, this is training and wellness, elevated. As we prepare to open, we’re looking for a team of Member Concierge to join and shape something truly special. You’ll be part of a dynamic, driven community, united by a commitment to excellence and a passion for delivering an exceptional member experience. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service.

This is a unique opportunity to become the best in what you do that in which will bring new opportunities to develop and progress within the company.

What You Will Get…

• Complimentary membership of a luxury gym for you and one other person worth over £5000 each year
• Work in a great team in a luxury environment
• Annual Salary of £30,784 in a full-time permanent position
• Guaranteed hours per month
• Early Duty Management experience
• Complimentary membership for you and one other person (worth over £5000 each year)

What We Need…

• Passion, Enthusiasm, and five-star customer service
• First point of contact to our demanding members; Calm under pressure
• Ability to work early and late shifts (5:00-23:00)
• Great interpersonal and communication skills; Good level of English (verbal and written)
• Self-motivated; enthusiastic team player