Club Operations Lead: Elevate Guest Experience

David Lloyd Leisure; Hounslow; On-site; GBP 30,000 - 32,000; Full time

Job summary

A well-known leisure company is seeking an Operations Manager in Hounslow, UK. This role involves leading a team to create excellent member experiences while ensuring compliance with health and safety. Ideal candidates should have experience in operational service delivery and financial management. The position offers perks such as free club membership and opportunities for career advancement. Join us to foster a thriving and inclusive culture!

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading various functions with different challenges.
• Experience with financial planning and management.

Responsibilities

• Lead and operate a successful DL Club.
• Ensure compliance with health and safety regulations.
• Maximise member experience.

Skills

Experience in operational service delivery

Financial planning and management

Passionate about customer service

Job description

A well-known leisure company is seeking an Operations Manager in Hounslow, UK. This role involves leading a team to create excellent member experiences while ensuring compliance with health and safety. Ideal candidates should have experience in operational service delivery and financial management. The position offers perks such as free club membership and opportunities for career advancement. Join us to foster a thriving and inclusive culture!