Club Manager

GoNow; Little London; On-site; GBP 35,000; Full time

Job summary

A luxury health club in Central London is seeking a Club Manager to lead the leisure team and oversee operations. The ideal candidate will have a Level 3 fitness qualification and at least 2 years' experience in the fitness or leisure sector, preferably in high-end facilities. Responsibilities include ensuring exceptional customer service, managing pool and spa operations, and achieving sales targets. A proactive leadership style and strong communication skills are essential. Salary is £35K per year plus potential commission.

Qualifications

• Minimum 2 years' experience in the fitness/leisure sector, ideally in luxury facilities.
• Experience with pool or pool-plant operations preferred.
• Strong communication skills, both verbal and written.

Responsibilities

• Lead and develop the leisure team for a five-star experience.
• Oversee daily operations including pool, spa, and health & safety.
• Ensure outstanding customer service and handle enquiries.

Skills

Leadership

Communication

Customer Service

Sales

Budgeting

Emergency Response

Education

Level 3 fitness qualification

Job description

Club Manager - Central London

We're recruiting for a Club Manager to head up a luxury residential health club in a Central London development. If you have experience in Health Club sector with experience in high end facilities and excellent attention to detail, we want to hear from you!

What You'll Do

As Club Manager, you'll be the face and engine of the facility. Key responsibilities include:

• Leading and developing the leisure team to deliver a five-star experience to residents and guests.
• Overseeing day-to-day operations: pool and spa operations, treatments, personal training, classes, maintenance, health & safety.
• Ensuring outstanding customer service, handling enquiries, developing the resident experience, building relationships with external practitioners and suppliers.
• Driving revenue: achieving sales targets (memberships, PT, treatments), seeking opportunities for growth.
• Managing quality control, performance reporting, compliance with finance and operational procedures.

You'll be hands-on, proactive, and motivated to deliver excellence in every aspect.

What You Bring

• A Level 3 fitness qualification
• At least 2 years' experience in the fitness/leisure sector, ideally with exposure to luxury or high-end facilities.
• Experience with pool or pool-plant operations preferred.
• Strong communication skills, both verbal & written.
• Comfortable with the administrative side: reporting, schedules, budgeting etc.
• A leadership style that inspires, motivates, and pushes standards up.
• Emergency responder qualifications (or willing to obtain)

Salary - £35K per year + opportunity for PT commission

If this sounds like your kind of challenge, being part of something new, delivering top-tier service, building teams then please apply!