Club Manager

4Leisure Recruitment; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A luxury health club in Central London seeks a Club Manager to lead operations and deliver exceptional service. Key responsibilities include overseeing daily operations, managing the leisure team, and driving revenue through memberships and personal training. Candidates should have a Level 3 fitness qualification and at least 2 years of experience in the fitness sector, ideally in high-end environments. This role demands a proactive leader focused on excellence.

Qualifications

• 2+ years of experience in the fitness/leisure sector, preferably in luxury facilities.
• Strong attention to detail and proactive approach.
• Experience in pool or pool-plant operations is preferred.

Responsibilities

• Lead and develop the leisure team for a five-star experience.
• Oversee day-to-day operations including pool, spa, and classes.
• Ensure outstanding customer service and manage resident experiences.
• Drive revenue by achieving sales targets and exploring growth opportunities.
• Manage quality control and compliance with operational procedures.

Skills

Leadership

Customer service

Operational management

Education

Level 3 fitness qualification

Job description

Club Manager - Central London

We're recruiting for a Club Manager to head up a luxury residential health club in a Central London development. If you have experience in Health Club sector with experience in high end facilities and excellent attention to detail, we want to hear from you!

What you'll do

As Club Manager, you'll be the face and engine of the facility. Key responsibilities include :

• Leading and developing the leisure team to deliver a five-star experience to residents and guests.
• Overseeing day-to-day operations: pool and spa operations, treatments, personal training, classes, maintenance, health & safety.
• Ensuring outstanding customer service, handling enquiries, developing the resident experience, building relationships with external practitioners and suppliers.
• Driving revenue: achieving sales targets (memberships, PT, treatments), seeking opportunities for growth.
• Managing quality control, performance reporting, compliance with finance and operational procedures.

You'll be hands-on, proactive, and motivated to deliver excellence in every aspect.

What you bring

• A Level 3 fitness qualification
• At least 2 years' experience in the fitness / leisure sector, ideally with exposure to luxury or high-end facilities.

Experience with pool or pool-plant operations preferred...