Cloud Production Operations Engineer — High Availability

Oracle; Belfast City District; On-site; GBP 45,000 - 70,000; Full time

Job summary

Oracle Cloud is looking for a Technical Operations Engineer to manage production environments, including systems and databases, to support critical government workloads in Northern Ireland.

You will perform administration and analysis, learn new solutions to improve availability, performance, and supportability, and gain exposure to Oracle Cloud Infrastructure at scale with high availability requirements.

Qualifications

• Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting.
• Experience participating in or running incident bridges.
• Customer focus, passion for delighting customers.
• Experience in cloud technical support, operations, incident management is preferred, but not required.
• Demonstrate ability to quickly learn new technical disciplines.

Responsibilities

• Install, monitor, maintain, support, and optimize all production server hardware and software.
• Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
• Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.
• Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
• Provide on-call support on a rotating basis.

Skills

Linux administration

Kubernetes

Cloud technologies

Incident management

Customer focus

Learning agility

Tools

Exadata

Networking

Storage

Compute

Virtualization

Job description

Oracle Cloud is looking for a Technical Operations Engineer to manage production environments, including systems and databases, to support critical government workloads in Northern Ireland.

You will perform administration and analysis, learn new solutions to improve availability, performance, and supportability, and gain exposure to Oracle Cloud Infrastructure at scale with high availability requirements.