Cloud Operations Engineers

Netcompany1; Leeds; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

25 days' holiday

Private Medical Health care via Vitali

Pension contribution

Life Assurance

Professional certifications supported

Job summary

Netcompany is looking for an Entry-level Cloud Operations Engineer to join our Managed Services team in Leeds city centre, delivering reliable cloud infrastructure support for clients. You'll monitor, support, and troubleshoot across AWS and Azure platforms, under the guidance of experienced engineers to build your practical cloud toolkit.

The role emphasizes learning and progression with Netcompany Academy, involves 25 days holiday, private medical via Vitality, pension and life assurance, and

Qualifications

• 1+ years' IT or cloud/infrastructure experience or entry-level cloud certifications.
• Eager to learn, take initiative and rapidly acquire new skills.
• Strong troubleshooting mindset and problem-solving ability.
• Good communication and teamwork in a fast-moving environment.
• Willingness to travel within the UK and work in the Leeds area.
• Eligible to work in the UK and capable of obtaining UK security clearance.

Responsibilities

• Monitor and support cloud infrastructure to ensure performance and reliability.
• Troubleshoot issues and collaborate with senior engineers on real projects.
• Participate in on-call rota and client-facing support when required.

Skills

Cloud basics

Troubleshooting

Communication

Learning mindset

Teamwork

UK travel

Education

Computing degree or equivalent experience

Job description

Netcompany is looking for Entry-level Cloud Operations Engineers to join our Managed Services team and advance our support capabilities to deliver optimal solutions for our clients.

As part of our Managed Services, you will monitor, support, and troubleshoot cloud infrastructure services to ensure optimal performance and reliability for our clients. Working directly with seasoned engineers, you'll gain practical experience across leading cloud platforms while building the technical foundation required for a successful career in cloud engineering.

You will train across multiple industry-leading cloud platforms (including AWS and Azure) alongside supporting technologies such as M365. Working directly with seasoned engineers on real‑world infrastructure, you will build a highly versatile toolkit and gain the practical experience needed to progress in your career.

Based in a brand-new purpose-built facility in Leeds city centre, you will join a forward-thinking organisation that prioritises your personal development.

Essential

• 1+ years' experience in a professional IT environment (as a cloud/infrastructure engineer or similar support role) OR hold relevant entry-level cloud certifications (such as AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or similar)
• The enthusiasm to continuously learn. You will need to take the initiative and learn new skills, tools, and techniques.
• You thrive when troubleshooting and enjoy solving complex problems.
• Effective communication skills. You will work collaboratively as a team in a fast-moving business sector.
• Effectively estimate work and produce deliverables on time.
• Ability to plan, organise and accurately report issues and task progress.
• Ability to identify areas for personal development.
• Must be willing to do UK-based travel for projects.
• Must have the right to work in the UK.
• Must be able to achieve a UK Security Clearance

Desirable

• Experience of working on critical systems.
• Experience with Alert Monitoring and Event Management.
• Skill in at least one scripting language.
• Knowledge of Infrastructure as Code (IaC).
• Understanding of Containerisation, Kubernetes / Docker.
• Understanding of CI/CD Pipelines.

Availability

Availability to join a 24/7 support rota (Depending on the customer delivery)

Qualifications

• A computing degree or a similar discipline OR real-world IT experience

Netcompany Academy

Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine‑tune your strategic acumen.

As you progress through the content, you'll naturally take on more responsibility and network with your peers.

Benefits include

• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [e-mail].