Cloud Operations Engineer

British Engineering Services Group; Manchester; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Up to 10% pension contribution

2 x life cover

Annual salary review

25 days annual leave + 8 bank holidays

Birthday day off

Flexible working

Job summary

British Engineering Services Group is seeking a Cloud Operations Engineer to join our Manchester team. You will support day-to-day operation, maintenance and reliability of our cloud platforms, primarily Microsoft Azure and related services, ensuring platform stability and security.

You will monitor environments, diagnose incidents, apply patches, maintain documentation, and collaborate with IT teams to resolve cross-platform issues. The role blends office-based and home-working flexibility.

Qualifications

• Experience in IT support, infrastructure, or cloud environments.
• Exposure to Microsoft Azure services.
• Understanding of Windows Server and networking fundamentals.
• Awareness of IT security principles and best practices.
• Familiarity with monitoring, patching, and maintenance processes.
• Understanding of Infrastructure as Code principles, including ARM, Bicep, or Terraform.
• Experience with Azure DevOps pipelines and source control practices.
• Familiarity with Azure RBAC, Managed Identities, and Key Vault.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and documentation skills.

Responsibilities

• Support the operation and reliability of cloud platforms, primarily Azure.
• Monitor environments and respond to platform alerts.
• Diagnose and resolve cloud incidents and service issues.
• Apply patches, updates and routine maintenance activities.
• Support backup, recovery, and resilience processes.
• Maintain technical documentation and runbooks.
• Collaborate with IT teams to resolve cross-platform issues.
• Assist with deployment and maintenance of Azure resources using IaC (ARM/Bicep).
• Maintain and improve deployment templates and configuration standards.
• Support Azure RBAC, Managed Identities, and Key Vault integration.
• Validate and test infrastructure changes prior to production deployment.
• Support Azure DevOps build and release pipelines and troubleshoot failures.
• Assist with security controls and vulnerability remediation activities.
• Ensure systems meet patching, compliance, and security standards.

Skills

IT support

Cloud environments

Azure services

Windows Server

Networking fundamentals

IT security principles

Monitoring & patching

Infrastructure as Code

Azure DevOps

Documentation

Tools

ARM

Bicep

Terraform

Azure DevOps pipelines

Job description

Cloud Operations Engineer

Manchester

£40,000 - £50,000, negotiable, depending on experience

Who we are in a nutshell.

At British Engineering Services Group, we pride ourselves on being the leading end-to-end risk management solutions provider in the UK and Ireland. Our job is to help keep our customers’ assets legally compliant, operationaland, above all, safe. We achieve this by bringing together a team of thevery bestand most talented people.

Our IT team are a core function within our business, covering the design, delivery, support and continuous improvement of the technology services that enable colleagues and customers across British Engineering Services Group.

From cloud infrastructure and cyber security to business applications, networks and service management, the team ensures our systems remain secure, reliable and fit for the future. Based around Microsoft technologies including Azure, the team plays a key role in driving innovation, operational resilience and digital transformation across the organisation.

What will you be doing?

As a Cloud Operations Engineer for British Engineering Services Group, you will support the day-to-day operation, maintenance, and reliability of our cloud platforms, primarily Microsoft Azure and associated services. You will play a key role in maintaining platform stability, security, and resilience while supporting the ongoing development of our cloud infrastructure.

• Support the operation of Microsoft Azure and core cloud services.


• Monitor cloud environments and respond to platform alerts.


• Assist in diagnosing and resolving cloud incidents and service issues.


• Apply system patches, updates, and routine maintenance activities.


• Support backup, recovery, and resilience processes.


• Maintain technical documentation and operational runbooks.


• Work collaboratively with IT teams to resolve cross-platform issues.


• Support the deployment and maintenance of Azure resources using Infrastructure as Code (ARM and Bicep).


• Maintain and improve reusable deployment templates, modules, and configuration standards.


• Support Azure RBAC, Managed Identities, Key Vault integration, and related platform services.


• Assist with validation and testing of infrastructure changes prior to production deployment.


• Support Azure DevOps build and release pipelines for cloud platform services.


• Assist with troubleshooting deployment pipeline failures and release issues.


• Support implementation of security controls and vulnerability remediation activities.


• Ensure systems meet patching, compliance, and security standards

As part of our team, you will get:

• A starting salary between £40,000 - £50,000, negotiable depending on experience


• A flexible working approach, the role will be based in our Manchester city centre office, with some home based working available (you must have suitable Wi-Fi, and provide your own office set-up for time spent working from home)


• Up to 10% pension contribution


• 2 x life cover


• Enhanced maternity / adoption leave


• Annual salary review


• 25 days annual leave plus 8 bank holidays


• An additional day’s holiday for your birthday every year


• An extra day’s holiday to take on Christmas Eve each year


• Access to our buy and sell holiday scheme


• Opportunity for flexible working


• Electric Vehicle salary sacrifice scheme


• Discounts and savings via our employee benefits portal


• Health and wellbeing support via our Employee Assistance Programme


• Company wide volunteering scheme

To join our team, you will need:

• Experience in IT support, infrastructure, or cloud environments.


• Exposure to Microsoft Azure services.


• Understanding of Windows Server and networking fundamentals.


• Awareness of IT security principles and best practices.


• Familiarity with monitoring, patching, and maintenance processes.


• Understanding of Infrastructure as Code principles, including ARM, Bicep, or Terraform.


• Experience with Azure DevOps pipelines and source control practices.


• Familiarity with Azure RBAC, Managed Identities, and Key Vault.


• Strong troubleshooting and problem-solving skills.


• Excellent attention to detail and documentation skills.


• Clear communication skills and the ability to follow structured processes.


• A willingness to learn, develop, and grow technically

Please see the attached Role Profile for full details.

We want you to be you!

Diversity, equality and inclusion are fundamental to who we are.
Our team is made up of incredibly skilled and talented people, and that’s what matters most to us. At British Engineering Services Group, we want everyone to feel they can be their true, authentic selves at work.

We’re also proud to support the military community through our commitment to the Armed Forces Covenant.

British Engineering Services Group, where our people and our customers matter most.