Cloud Engineer - £46,500 – Central London, Hybrid

ASHDOWN GROUP; Greater London; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

A well-established non-profit organization is seeking a Cloud Engineer to join their IT team in Central London. The role involves managing and optimizing Microsoft Azure and M365 environments, providing advanced technical support, and leading IT projects. The ideal candidate will possess strong cloud architecture skills, proactive problem-solving abilities, and experience in managing security controls. The position offers a salary of up to £46,500 plus benefits, and is hybrid in nature.

Qualifications

• Proven experience with Microsoft Azure and M365 systems.
• Strong understanding of cloud architecture and security management.
• Experience in providing 2nd and 3rd line technical support.

Responsibilities

• Manage and optimise Microsoft Azure and M365 environments.
• Perform system monitoring and maintenance.
• Oversee Virtual Environment Management for Microsoft Servers and VMs.
• Manage security controls to ensure compliance with policies.
• Provide expert-level technical support to staff globally.
• Assist in planning and implementation of IT projects.

Skills

Microsoft Azure IaaS/PaaS

Microsoft 365 administration

Security Controls

Networking principles

Automation tools (PowerShell)

Job description

Cloud Engineer - £46,500 – Central London, Hybrid

A well established not for profit organisation based in Central London are looking for a seasoned IT Support Engineer (Cloud) or Systems Administrator with strong 2nd and 3rd line skills to join their IT team.

Reporting to the Head of IT, you will provide technical support to all staff working across cloud systems security and automation, licensing, and virtual networks and will also get involved in project work.

Key Responsibilities

• Serve as the technical lead for managing and optimising Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks.
• Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts.
• Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs), adhering to best-practice principles for cloud architecture and capacity planning.
• Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies.
• Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices).
• Deliver IT support to the business in line with agreed Service Level Agreements (SLAs), focusing on efficient resolution and high user satisfaction.
• Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements).

The ideal candidate will be highly technical, proactive, and customer-focused engineer with a track record of owning and improving complex cloud environments. You will have gained previous experience supporting the following technologies:

• Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage).
• Microsoft 365 administration (Exchange Online, SharePoint Online, Teams).
• Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA).
• Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies).
• Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls).
• Security Controls: Practical experience managing and tuning third-party security tools, such as XDR/EDR systems.

The salary on offer for this role is up to £46,500 plus benefits.