Cloud Engineer (11292)

Macmillan Cancer Support; Greater London, Baildon, Glasgow; Hybrid; GBP 66,000 - 72,000; Full time

Job summary

Macmillan Cancer Support is seeking an experienced Cloud Engineer to design, implement and maintain secure, scalable infrastructure across cloud, hybrid, and on-prem environments. The role combines hands-on engineering with collaboration across teams to deliver reliable digital services that support people living with cancer.

The hybrid role requires strong DevOps practices, incident response readiness, and cost-aware optimisation, with one day per month in the office and the option to work from

Qualifications

• Extensive knowledge of infrastructure technologies, enterprise networking and the delivery of technology services.
• Experience designing and developing high-volume, resilient and secure platforms.
• Experience working with public cloud providers, hybrid cloud environments and the technologies that support them.
• Strong knowledge of networking, security services, databases and storage technologies.
• Experience with DevOps, CI/CD, automation, orchestration and APIs.
• An understanding of Agile ways of working, including Scrum and Kanban.
• The ability to diagnose and resolve technical issues, assess risks and evaluate different solution options.
• Strong communication and stakeholder management skills, with the ability to translate business requirements into technical solutions.
• A collaborative mindset and the ability to work effectively with multidisciplinary teams, suppliers and technology partners.
• An interest in emerging technologies and a commitment to continuous improvement.

Responsibilities

• Designing and developing infrastructure solutions that support business needs and development projects, aligning with Macmillan’s technology standards and strategies.
• Maintaining reliable and secure services, ensuring our cloud, hybrid and on-premises infrastructure remains operational, resilient and fit for purpose.
• Supporting our technology transformation, helping Macmillan modernise its infrastructure and make effective use of cloud technologies.
• Driving automation and DevOps practices, including CI/CD pipelines, integrations and improvements to how we build, deploy and manage services.
• Troubleshooting complex technical issues, identifying root causes and implementing effective solutions across hybrid cloud environments.
• Strengthening security and governance, ensuring infrastructure meets our security standards and that technical environments are appropriately documented and managed.
• Optimising performance and costs, identifying opportunities to improve efficiency and ensuring our technology investment delivers value.
• Collaborating across teams and with external partners, providing technical expertise, translating requirements into practical solutions and supporting effective supplier relationships.
• Contributing to our technology strategy, keeping up to date with emerging technologies and advising on opportunities to improve our infrastructure and ways of working.
• The role may also involve participating in an out-of-hours support rota, including weekends and public holidays, to help keep Macmillan’s critical services running.

Skills

Infrastructure technologies

Enterprise networking

Public cloud

Hybrid cloud

Networking

Security services

Databases

Storage technologies

DevOps & CI/CD

Agile (Scrum & Kanban)

Issue diagnosis & resolution

Communication & stakeholders

Collaboration

Emerging technologies

Job description

Cloud Engineer
Permanent
Full time (34.5 hours)we are open to a conversation about how you work these hours
Hybrid - Split between home and our London Office / Shipley Office / Glasgow office: Our Hybrid model for this role will mean 1 day per month in the office.
Salary - £66000 - £72000

At Macmillan Cancer Support, we do whatever it takes to support people living with cancer. Reliable, secure and resilient technology plays a vital role in helping us deliver on this mission, and we’re looking for a skilled Cloud Engineer to help us build and maintain the infrastructure that makes this possible. As our Cloud Engineer, you’ll play a key role in keeping our technology services stable, secure and performing effectively. Working across cloud, hybrid, virtualised and physical infrastructure, you’ll help modernise our technology environment, strengthen resilience and enable teams across Macmillan to deliver effective digital services.

What you’ll be getting up to

• Designing and developing infrastructure solutions that support business needs and development projects, aligning with Macmillan’s technology standards and strategies.
• Maintaining reliable and secure services, ensuring our cloud, hybrid and on-premises infrastructure remains operational, resilient and fit for purpose.
• Supporting our technology transformation, helping Macmillan modernise its infrastructure and make effective use of cloud technologies.
• Driving automation and DevOps practices, including CI/CD pipelines, integrations and improvements to how we build, deploy and manage services.
• Troubleshooting complex technical issues, identifying root causes and implementing effective solutions across hybrid cloud environments.
• Strengthening security and governance, ensuring infrastructure meets our security standards and that technical environments are appropriately documented and managed.
• Optimising performance and costs, identifying opportunities to improve efficiency and ensuring our technology investment delivers value.
• Collaborating across teams and with external partners, providing technical expertise, translating requirements into practical solutions and supporting effective supplier relationships.
• Contributing to our technology strategy, keeping up to date with emerging technologies and advising on opportunities to improve our infrastructure and ways of working.

The role may also involve participating in an out-of-hours support rota, including weekends and public holidays, to help keep Macmillan’s critical services running.

About you

You’re an experienced infrastructure or cloud engineer who enjoys solving complex technical challenges and building secure, resilient and scalable platforms. You combine strong technical expertise with a collaborative approach, helping colleagues understand technical options and turn business requirements into effective solutions.

You’ll bring:

• Extensive knowledge of infrastructure technologies, enterprise networking and the delivery of technology services.
• Experience designing and developing high-volume, resilient and secure platforms.
• Experience working with public cloud providers, hybrid cloud environments and the technologies that support them.
• Strong knowledge of networking, security services, databases and storage technologies.
• Experience with DevOps, Continuous Integration and Continuous Delivery (CI/CD), automation, orchestration and APIs.
• An understanding of Agile ways of working, including Scrum and Kanban.
• The ability to diagnose and resolve technical issues, assess risks and evaluate different solution options.
• Strong communication and stakeholder management skills, with the ability to translate business requirements into technical solutions.
• A collaborative mindset and the ability to work effectively with multidisciplinary teams, suppliers and technology partners.
• An interest in emerging technologies and a commitment to continuous improvement.

Why join Macmillan?

This is an opportunity to use your cloud and infrastructure expertise for a purpose that matters. You’ll help build and maintain the technology foundations that enable Macmillan to support people living with cancer, while contributing to our wider technology transformation. If you’re passionate about creating reliable, secure and future-ready infrastructure, we’d love to hear from you. Join us and help Macmillan do whatever it takes for people living with cancer.