Cloud Automation Engineer

BT Group; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Cloud Automation Engineer to design, implement, and manage automation workflows for various cloud solutions. The ideal candidate should have expertise in Cloud Foundation Automation and Open Text Operations Orchestration, along with a strong customer-facing experience. This position requires excellent communication skills, analytical problem-solving abilities, and the capacity to work independently and effectively across teams. Competitive compensation and a comprehensive benefits package are provided.

Benefits

Competitive compensation

Pension scheme

Comprehensive benefits package

Discounts on technology, groceries, travel

Employee incentives and social events

Qualifications

• At least 3 years’ experience in an advanced support role or equivalent.
• Customer-facing experience.
• Fluent in written and spoken English.

Responsibilities

• Identify, architect, design, and implement new automation workflows.
• Install and upgrade the infrastructure components.
• Ensure existing implementation templates are leveraged.

Skills

Cloud Foundation Automation (Aria Automation, vRA)

Open Text Operations Orchestration

Red Hat Ansible

Analytical troubleshooting

Excellent communication skills

Education

Degree in computer science or equivalent

Tools

MS Office

XML

Job description

Job Overview

We are looking for a Cloud Automation Engineer who will be responsible for the creation of all orchestration flows, flow validation, testing, and reuse for all underlying automation components. You will apply Cloud subject‑matter knowledge to solve complex business issues and is regarded as a subject‑matter expert. The Cloud Automation Engineer utilizes consulting skills including questioning, listening, ideas development, personal rapport, and subject‑matter familiarity to accomplish project tasks. The Engineer should be capable of consulting, designing, testing, implementing, managing capability requirements and integrating Cloud solutions into varied environments.

Responsibilities

• Identify, architect, design, and implement new automation workflows that meet the client requirements and integrate with the ES standard management tools.
• Perform flow and software modification after the solution has been brought into production.
• Install and upgrade the infrastructure components.
• Promote standardization and automation during implementation.
• Ensure implementations are aligned with engineering repositories (Playbooks, CMR) and portfolio websites/repositories (What we sell, DXC Portfolio portals).
• Ensure that existing implementation/deliverables/templates are leveraged to satisfy new work requests.
• Ensure applicable content standards are met.
• Ensure peer‑review deliverables are logged.
• Store engineering related collateral in the approved configuration‑management repository.
• Produce, review and participate in low‑level designs based on high‑level designs and client requirements.
• Ensure projects and tasks are performed with the highest quality and in accordance with documentation and predefined timelines.

Key Deliverables & Accountabilities

• Implement cloud automation according to the technical plan, cost, and timeframe.
• Might also include architect tasks if required by the project.
• Customer satisfaction and delivering on commitments.

Qualifications

• Degree in computer science, information technology, information systems, or electrical engineering, or equivalent.
• At least 3 years’ experience in an advanced support role or equivalent.
• Customer‑facing experience.

Additional Requirements

• Fluent in written and spoken English.
• Eligibility for high‑level UK security clearance due to customer requirements.

Personal Skills and Qualities

• Self‑motivated and able to work independently in coordination with a team.
• Able to work effectively across technical and non‑technical teams.
• Ability to translate customer, business and functional requirements.
• Excellent customer, telephone, oral and written communication skills.
• Analytical troubleshooting and problem‑solving skills.
• Time‑management skills and ability to work with tough deadlines.

Technical Skills

• Essential
  • Several years of ITO operational and/or engineering experience.
  • Cloud Foundation Automation (Aria Automation, vRA) and Cloud Foundation Operations Orchestrator (Aria Orchestrator, vRO) development experience.
  • Open Text Operations Orchestration and/or Red Hat Ansible development experience. Ability to author and deploy automated workflows.
  • XML knowledge.
  • Working knowledge of platforms (Wintel, Linux, Virtualization), networking protocols (TCP/IP, DNS), and database environments.
  • Excellent understanding of ITSM/ITIL framework and processes.
  • Proficient knowledge of DXC workflow tools.
  • MS Office proficiency.
• Desirable
  • Experience with Java, Python, Windows PowerShell, Perl, Linux Shell, SQL scripting, or VBScript.
  • Active Directory knowledge.
  • Working knowledge of networking components (TCP/IP, DNS, VLAN) and database environments.
  • Understanding of storage and backup technologies.

Benefits

• Competitive compensation.
• Pension scheme.
• DXC Select – comprehensive benefits package (private health/medical insurance, gym membership, etc.).
• Perks at Work – discounts on technology, groceries, travel and more.
• DXC incentives – recognition tools, employee lunches, regular social events, etc.