Cloud and End User Compute (EUC) Systems Engineer

Red Bull Racing & Red Bull Technology; Milton Keynes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology company in Milton Keynes seeks a professional to assist in developing processes and tools for modern workplace technology. Responsibilities include 3rd line support, management of M365 configurations, and enhancing IT service delivery. Ideal candidates should possess strong technical skills in Microsoft technologies and automation. Benefits include a bonus scheme, private healthcare, and more.

Benefits

Bonus scheme

Private healthcare

Pension scheme

On-site gym

Free daily food allowance

Qualifications

• 3rd line support for end user and cloud solutions.
• Management of M365 tenant configuration.
• Optimisation of the end user experience.

Responsibilities

• Provide troubleshooting for end user and cloud solutions.
• Govern the end user client deployment tools.
• Management of endpoint security tools.

Skills

Microsoft Entra ID administration

Microsoft Defender XDR

Azure resource management

PowerShell scripting

Windows 10/11 administration

macOS Administration

Windows Server administration

Microsoft Intune

Active Directory

Virtualisation technologies

Job description

At Red Bull Technology, peak performance isn’t just for the track, it’s built behind the scenes. Our Support Functions power every aspect of our success so If you thrive in a fast-paced, high-performance environment and want to be part of something extraordinary, we want to hear from you!

Purpose

This role will assist in the development of processes and tools in all aspects of the modern workplace technology area, ensuring continuous improvement through automation, and effective adoption of tools and technologies.

Accountabilities

• Provide 3rd line support and troubleshooting for end user and cloud solutions.
• Management of M365 tenant configuration, ensuring access is restricted to authorised devices and users.
• Management of enterprise collaboration tools and video conferencing platforms.
• Govern the end user client deployment tools, management tools, and processes.
• Management and optimisation of the end user experience, utilising endpoint monitoring and automated remediations.
• Management and configuration of endpoint security and hardening tools.
• Control of remote access solutions.
• Maintain patching level for end user client operating systems and software.
• Ensure all new solutions are documented and transitioned into service.
• Assessing new products and tools for potential use in enhancing IT service delivery.
• Investigating new and updated features within the Microsoft ecosystem and providing suggestions for improvements.
• Assisting other teams withing IT on major projects that contain end user deliverables.
• Assist in providing reporting to management.
• Establish and develop processes and procedures, advocating industry best practices.
• Participate with the on-call rota.

Technical Skills

• Microsoft Entra ID administration, including Identity Management, Conditional Access, Privileged Identity Management, Tenant Restrictions.
• Microsoft Defender XDR.
• Azure resource management, monitoring and reporting.
• Automation and scripting, using a mixture of PowerShell, Azure Automation, Logic Apps, and Function Apps.
• Windows 10/11 Enterprise administration.
• macOS Administration
• Windows Server administration.
• Endpoint Management Technologies, including Microsoft Intune, Microsoft Configuration Manager, and Jamf Pro.
• Windows Domain technologies, including Active Directory, Group Policy, DNS, DHCP, and ADCS.
• Enterprise Endpoint security and hardening technologies.
• Remote Access technologies.
• Virtualisation technologies, including VMWare and Citrix XenServer.
• Strong troubleshooting and analysis abilities.

Benefits

• Bonus scheme
• Private healthcare
• A pension scheme
• On-site gym
• Free daily food allowance
• And many more!

Like the sound of it? Come be part of something exciting. Let’s make amazing things happen, together!