Cloud and End User Compute (EUC) Systems Engineer

Red Bull Advanced Technologies; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading technology company in Greater London is seeking a professional to manage cloud solutions and provide 3rd line support. This role involves overseeing M365 configurations and improving end user experience through effective management of collaboration and security tools. The ideal candidate should possess strong troubleshooting skills and a hands-on approach to technology and automation. It offers a compelling benefits package including healthcare, a pension scheme, and more.

Benefits

Bonus scheme

Private healthcare

Pension scheme

On-site gym

Free daily food allowance

Qualifications

• 3rd line support and troubleshooting for end user and cloud solutions.
• Management of M365 tenant configuration.
• Govern the end user client deployment tools.

Responsibilities

• Provide 3rd line support for troubleshooting.
• Manage enterprise collaboration tools and platforms.
• Assess new products for enhancing IT service delivery.

Skills

Microsoft Entra ID administration

Microsoft Defender XDR

Azure resource management

Automation and scripting

Windows 10/11 Enterprise administration

macOS Administration

Windows Server administration

Endpoint Management Technologies

Windows Domain technologies

Enterprise Endpoint security

Remote Access technologies

Virtualisation technologies

Strong troubleshooting and analysis abilities

Job description

At Red Bull Technology, peak performance isn't just for the track, it's built behind the scenes. Our Support Functions power every aspect of our success so If you thrive in a fast-paced, high-performance environment and want to be part of something extraordinary, we want to hear from you!

Purpose

This role will assist in the development of processes and tools in all aspects of the modern workplace technology area, ensuring continuous improvement through automation, and effective adoption of tools and technologies.

Accountabilities

• Provide 3rd line support and troubleshooting for end user and cloud solutions.
• Management of M365 tenant configuration, ensuring access is restricted to authorised devices and users.
• Management of enterprise collaboration tools and video conferencing platforms.
• Govern the end user client deployment tools, management tools, and processes.
• Management and optimisation of the end user experience, utilising endpoint monitoring and automated remediations.
• Management and configuration of endpoint security and hardening tools.
• Control of remote access solutions.
• Maintain patching level for end user client operating systems and software.
• Ensure all new solutions are documented and transitioned into service.
• Assessing new products and tools for potential use in enhancing IT service delivery.
• Investigating new and updated features within the Microsoft ecosystem and providing suggestions for improvements.
• Assisting other teams withing IT on major projects that contain end user deliverables.
• Assist in providing reporting to management.
• Establish and develop processes and procedures, advocating industry best practices.
• Participate with the on-call rota.

Technical Skills

• Microsoft Entra ID administration, including Identity Management, Conditional Access, Privileged Identity Management, Tenant Restrictions.
• Microsoft Defender XDR.
• Azure resource management, monitoring and reporting.
• Automation and scripting, using a mixture of PowerShell, Azure Automation, Logic Apps, and Function Apps.
• Windows 10/11 Enterprise administration.
• macOS Administration
• Windows Server administration.
• Endpoint Management Technologies, including Microsoft Intune, Microsoft Configuration Manager, and Jamf Pro.
• Windows Domain technologies, including Active Directory, Group Policy, DNS, DHCP, and ADCS.
• Enterprise Endpoint security and hardening technologies.
• Remote Access technologies.
• Virtualisation technologies, including VMWare and Citrix XenServer.
• Strong troubleshooting and analysis abilities.

Benefits

• Bonus scheme
• Private healthcare
• A pension scheme
• On-site gym
• Free daily food allowance
• And many more!

Like the sound of it? Come be part of something exciting. Let's make amazing things happen, together!

Job Posting End Date Mon, 27 Oct 2025