Clinical Trials Assistant | University College London Hospitals NHS Foundation Trust

University College London Hospital; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS trust in London is seeking a Clinical Trials Assistant for a 12-month contract. The role involves supporting clinical trials, managing patient correspondence, and ensuring compliance with protocols. Ideal candidates will possess strong interpersonal and communication skills and be able to maintain accurate records. Full training will be provided, fostering a professional team culture focused on delivering excellent patient care.

Benefits

Flexible working options

Supportive team environment

Professional training provided

Qualifications

• Ability to manage workload and deadlines.
• Experience in handling biological samples is preferable.
• Strong attention to detail and confidentiality.

Responsibilities

• Support the team in managing clinical trials.
• Handle patient appointments and correspondence.
• Maintain accurate filing systems.

Skills

Interpersonal skills

Communication skills

Organizational skills

Tools

Trust IT systems

Job description

Position Summary

UCLH, one of London’s key cancer centres, is seeking to recruit a Clinical Trials Assistant on a 12‑month fixed‑term contract to support a growing number of cancer clinical trials within the Upper Gastrointestinal and Cholangiocarcinoma Team. The successful candidate will be based within the Cancer Clinical Trials Unit (CCTU) located at 250 Euston Road.

The main role of the clinical trials assistant is to support the team in the administration and running of the in‑house, national and international phase I, II and III clinical trials. Responsibilities include contacting patients by phone, assisting the clinical trial practitioners and research nurses with the booking of patient appointments, scans and upload of trial scans to specific portals. Other tasks include creation and maintenance of files for clinical trials, archiving of closed trials, handling of correspondence, booking of couriers, preparing lab kits, adding lab requests and processing or handling of blood and tumour tissue samples.

Responsibilities

• Sending, collecting and storing questionnaires
• Handling incoming mail and correspondence
• Providing a high quality personal assistant service to the team when needed
• Attending clinics if/when requested by the Nurse/Coordinator
• Retrieval/creation and maintenance of patient notes
• Site File maintenance
• Archiving of previous closed trials
• Calling patients to confirm visits ahead of planned appointment
• Requesting, processing, and sending biological samples
• Supporting data managers with relevant queries
• Maintaining up to date and accurate filing systems – paper and IT
• Assisting with surveys/audits as required
• Having a high degree of interpersonal and communication skills to liaise with a wide range of personnel in the multidisciplinary team orally, in writing or electronically in a professional and courteous manner
• To be familiar with and confident in using the Trust IT systems
• Taking minutes at departmental and tumour group meetings
• Completing mandatory training and other recommended training
• Prioritising workload, meeting deadlines and tackling problems systematically and with initiative
• Maintaining confidentiality of patient related information at all times
• Taking personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage
• Adhering to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act

You will be part of a supportive and dynamic team, working closely with clinical research staff. The role is vital in supporting clinical research staff deliver excellent care to patients with cancer. Full training will be provided but the successful candidate will be expected to manage their own workload to achieve the goals set by the team.

Company Overview

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world‑class research.

We provide first‑class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National Throat, Nose and Ear Hospital
• Eastman Dental Hospital
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

This advert closes on Wednesday 19 Nov 2025