Clinical Trials Assistant

NHS; Greater London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A prominent healthcare institution in Greater London seeks a Clinical Trials Assistant to support growing cancer clinical trials. The successful candidate will manage patient interaction, assist clinical staff, and handle trial documentation. Ideal candidates should have a relevant science degree and experience in healthcare. This fixed-term role offers a salary between £33,094 and £36,195 per annum, with various responsibilities in a dynamic, supportive team environment.

Qualifications

• Completed or soon to complete science-based degree.
• Knowledge of EU Trial Directive and ICH GCP required.
• Experience in an administrative role and working in a healthcare setting.

Responsibilities

• Support the administration and running of clinical trials.
• Contact patients and assist with appointments and scans.
• Handle correspondence and maintain filing systems.

Skills

Proficiency in Word

Proficiency in Excel

Proficiency in PowerPoint

Effective verbal and written communication skills

Education

Science-based degree

Tools

Databases

Job description

Clinical Trials Assistant

The closing date is 18 December 2025

UCLH, one of London's key cancer centres, is seeking to recruit a Clinical Trials Assistant on a 12‑month fixed‑term contract to support a growing number of cancer clinical trials within the Upper Gastro‑intestinal and Cholangiocarcinoma Team. The successful candidate will be based within the Cancer Clinical Trials Unit (CCTU) at 250 Euston Road.

The main role of the clinical trials assistant is to support the team in the administration and running of the in‑house, national and international phase I, II and III clinical trials. Responsibilities include contacting patients by phone, assisting the clinical trial practitioners and research nurses with the booking of patient appointments, scans and upload of trial scans to specific portals. Other tasks include creation and maintenance of files for clinical trials, archiving of closed trials, handling correspondence, booking couriers, preparing lab kits, adding lab requests and processing or handling of blood and tumour tissue samples.

You will be part of a supportive and dynamic team, working closely with clinical research staff. The role is vital in supporting clinical research staff deliver excellent care to patients with cancer. Full training will be provided but the successful candidate will be expected to manage their own workload to achieve the goals set by the team.

Main duties of the job

• Send, collect and store questionnaires.
• Handle incoming mail and correspondence.
• Provide a high‑quality personal assistant service to the team when needed.
• Attend clinics when requested by the Nurse/Coordinator.
• Retrieve/ create and maintain patient notes.
• Maintain site file.
• Archive previous closed trials.
• Call patients to confirm visits ahead of planned appointments.
• Request, process and send biological samples.
• Support data managers with relevant queries.
• Maintain up‑to‑date and accurate filing systems – paper and IT.
• Assist with surveys/audits as required.
• Demonstrate high degree of interpersonal and communication skills to liaise with a wide range of personnel in the multidisciplinary team orally, in writing or electronically in a professional and courteous manner.
• Be familiar with and confident in using the Trust IT system.
• Take minutes at departmental and tumour group meetings.
• Complete mandatory training and other recommended training.
• Prioritise workload, meet deadlines and tackle problems systematically and with initiative.
• Maintain confidentiality of patient‑related information at all times.
• Take personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage.
• Adhere to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically‑led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.

Person Specification

Knowledge and Qualifications

• Completed/soon to complete science‑based degree.
• Knowledge of EU Trial Directive and ICH GCP.

Experience

• Experience of working in an administrative role.
• Experience working as part of a team.
• Experience working to deadlines.
• Experience summarising scientific data/information.
• Experience preparing reports.
• Experience working with clinical trials.
• Experience working in a health care setting.

Skills and Abilities

• Understanding of the importance and role of audit.
• Proficiency in Word.
• Proficiency in Excel.
• Proficiency in PowerPoint.
• Proficiency in Internet/e‑mail.
• Experience with databases.

Communication

• Effective verbal and written communication skills.

Personal and People Development

• Displays desire for professional and personal development.
• Ability to identify own training needs.
• Willingness and ability to participate in continuing education in relation to the role.
• Demonstrates knowledge of equal opportunities.
• Proven ability to work under own initiative.
• Proven ability to prioritise own workload.
• Team player.

Specific Requirements

• Flexible working on occasion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.

Salary: £33,094 – £36,195 per annum, inclusive of HCAS.