Clinical Trials Assistant

University College London Hospitals Nhs Foundation Trust; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is seeking a Clinical Trials Assistant on a 12-month fixed-term contract to support cancer trials within the Cellular Therapy Team, based at 250 Euston Road, London. The role involves administering trials, booking appointments, and handling trial documentation while working with clinical research staff.

The successful candidate will support trial practitioners, nurses and data managers, with full training provided.

Qualifications

• Essential: Completed/soon to complete science-based degree (or equivalent).
• Essential: Knowledge of EU Trial Directive and ICH GCP.
• Essential: Administrative experience and ability to work in a team.
• Essential: Ability to meet deadlines and summarise scientific information.
• Desirable: Experience in clinical trials or health care setting.

Responsibilities

• Sending, collecting and storing questionnaires.
• Handling incoming mail and correspondence.
• Providing high-quality personal assistant support to the team.
• Attending clinics if requested by the Nurse/Coordinator.
• Retrieval/creation and maintenance of patient notes and site files.
• Supporting data managers with relevant queries.
• Maintaining up-to-date filing systems (paper and IT).
• Completing mandatory training and other recommended training.

Skills

Verbal & written communication

Word

Excel

PowerPoint

Internet/Email

Databases

Education

Science-based degree

Job description

Job summary

UCLH, one of London's key cancer centres, is seeking to recruit a Clinical Trials Assistant on 12-month fixed-term contract to support a growing number of cancer clinical trials within the Cellular Therapy Team. The successful candidate will be based within the Cancer Clinical Trials Unit (CCTU) based in 250 Euston Road.

The main role of the clinical trials assistant is to support the CCTU team in the administration and running of the in-house, national and international phase I, II and III clinical trials. Responsibilities include contacting patients by phone, assisting the clinical trial practitioners and research nurses with the booking of patient appointments. Other tasks include creation and maintenance of files for clinical trials, handling of correspondence, and processing or handling of blood and tumour tissue samples.

You will be part of a supportive and dynamic team, working closely with clinical research staff. The role is vital in supporting clinical research staff deliver excellent care to patients with cancer. Full training will be provided but the successful candidate will be expected to manage their own workload to achieve the goals set by the team.

Ideally we want someone with an interest in clinical research and cancer, good verbal and written communication skills, and knowledge of Microsoft products such as Excel. This role would be ideal for new science graduate looking to get their first experience of working in a health care setting.

Main duties of the job

• Sending, collecting and storing questionnaires
• Handling incoming mail and correspondence
• Providing a high quality personal assistant service to the team when needed
• Attending clinics if/when requested by the Nurse/Coordinator
• Retrieval/creation and maintenance of patient notes
• Site File maintenance
• Requesting and sending biological samples
• Supporting data managers with relevant queries
• Maintaining up to date and accurate filing systems - paper and IT
• Assisting with surveys/audits as required
• Having a high degree of interpersonal and communication skills to liaise with a wide range of personnel in the multidisciplinary team orally, in writing or electronically in a professional and courteous manner
• To be familiar with and confident in using the Trust IT systems
• Taking minutes at departmental and tumour group meetings
• Completing mandatory training and other recommended training
• Prioritising workload, meeting deadlines and tackling problems systematically and with initiative
• Maintaining confidentiality of patient related information at all times

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Pay scheme: Agenda for change

Band: Band 4

Salary: £34,186 to £37,389 a year Per annum inclusive of HCAS

Contract: Fixed term

Duration: 12 months

Working pattern: Full-time

Reference number: 309-UCLH-8316720-A

Closing date: 28 October 2026

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Taking personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage. Adhering to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act. Monitoring and maintaining physical resources within the work area, and reporting any related problems to line management.

Cancer Services sits within the Surgery and Cancer Board. It incorporates comprehensive outpatient, day care, ambulatory care, and inpatient services for Oncology and Haematology.

The Cancer Clinical Trials Unit office is based in 250 Euston Rd and comprises of three main areas: Haematology, Oncology and Complex Pathways and it supports activity in the local Clinical Research Facility and the North Thames Local Comprehensive Research Network and Experimental Cancer Centre. Each group is comprised of teams of research nurses, clinical trial practitioners and data managers and provides support to local Investigators wishing to conduct clinical trials and other high quality clinical research projects within UCLH. Each team supports a portfolio of research and ensures that trials are conducted to the highest standards and in accordance with UK legislation and the R&D Governance Framework. The aim of the Unit is to effectively use resources to ensure that patients have access to entry into clinical trials, as appropriate, and maintain the highest quality of care for patients.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application.

Come and be a part of the best NHS trust in England to work for, according to our staff.

UCLH recognises the benefits of flexible working for staff. To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

• Essential: Completed/soon to complete science based degree (or see Experience below)
• Essential: Knowledge of EU Trial Directive and ICH GCP

Experience

• Essential: Experience of working in an administrative role
• Essential: Experience working as part of a team
• Essential: Experience working to deadlines
• Essential: Experience in summarising scientific data/information
• Essential: Experience of the interpretation of scientific information
• Desirable: Experience in preparing reports
• Desirable: Experience of working with clinical trials
• Desirable: Experience of working in a health care setting

Skills and Abilities

• Essential: Understands the importance and role of audit
• Essential: Use of Word
• Essential: Use of Excel
• Essential: Use of power point
• Essential: Use of Internet/e-mail
• Essential: Databases

Communication

• Essential: Effective verbal and written communication skills
• Essential: Enthusiastic

Personal and People Development

• Essential: Displays desire for professional and personal development
• Essential: Ability to identify own training needs
• Essential: Willingness and ability to participate in continuing education in relation to the role
• Essential: Demonstrates knowledge of equal opportunities
• Essential: Proven ability to work under own initiative
• Essential: Proven ability to prioritise own workload
• Essential: Team Player

Specific Requirements

• Essential: Flexible working on occasion
• Essential: Moderate physical effort e.g. lifting archive boxes, site files, dry ice boxes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

University College London Hospitals NHS Foundation Trust, 250 Euston Road, London, NW1 2PG, United Kingdom.

For questions about the job, contact:

Research Manager, Leigh Wood, [e-mail]