Clinical Trials Assistant

University College London Hospitals NHS Foundation Trust; Camden Town; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent healthcare organization in Camden Town is seeking a Clinical Trials Assistant for a 12-month fixed-term contract. The role involves supporting clinical staff in managing cancer clinical trials, including booking patient appointments and handling biological samples. Successful candidates will thrive in a dynamic team environment and must exhibit excellent interpersonal skills and organizational abilities. Full training will be provided.

Qualifications

• Experience in administrative roles, preferably in healthcare.
• Ability to manage own workload and meet deadlines.
• High degree of attention to detail.

Responsibilities

• Assist with the administration and running of clinical trials.
• Book patient appointments and maintain files for clinical trials.
• Handle correspondence and prepare lab kits.

Skills

Interpersonal and communication skills

Organizational skills

Familiarity with IT systems

Job description

UCLH, one of London's key cancer centres, is seeking to recruit a Clinical Trials Assistant on a 12‑month fixed‑term contract to support a growing number of cancer clinical trials within the Upper Gastrointestinal and Cholangiocarcinoma Team. The successful candidate will be based within the Cancer Clinical Trials Unit (CCTU) at 250 Euston Road. The main role of the clinical trials assistant is to support the team in the administration and running of the in‑house, national and international phase I, II and III clinical trials.

Responsibilities include contacting patients by phone, assisting the clinical trial practitioners and research nurses with the booking of patient appointments, scans and upload of trial scans to specific portals. Other tasks include creation and maintenance of files for clinical trials, archiving of closed trials, handling of correspondence, booking of couriers, preparing lab kits, adding lab requests and processing or handling of blood and tumour tissue samples. You will be part of a supportive and dynamic team, working closely with clinical research staff. The role is vital in supporting clinical research staff deliver excellent care to patients with cancer. Full training will be provided but the successful candidate will be expected to manage their own workload to achieve the goals set by the team.

Key Responsibilities

• Sending, collecting and storing questionnaires.
• Handling incoming mail and correspondence.
• Providing a high‑quality personal assistant service to the team when needed.
• Attending clinics if/when requested by the Nurse/Coordinator.
• Retrieval/creation and maintenance of patient notes.
• Site file maintenance.
• Archiving of previous closed trials.
• Calling patients to confirm visits ahead of planned appointment.
• Requesting, processing, and sending biological samples.
• Supporting data managers with relevant queries.
• Maintaining up‑to‑date and accurate filing systems – paper and IT.
• Assisting with surveys/audits as required.
• Having a high degree of interpersonal and communication skills to liaise with a wide range of personnel in the multidisciplinary team orally, in writing or electronically in a professional and courteous manner.
• Being familiar with and confident in using the Trust IT system.
• Taking minutes at departmental and tumour group meetings.
• Completing mandatory training and other recommended training.
• Prioritising workload, meeting deadlines and tackling problems systematically and with initiative.
• Maintaining confidentiality of patient‑related information at all times.
• Taking personal responsibility for ensuring that UCLH resources are used efficiently and with minimum wastage.
• Adhering to all Trust policies and procedures, the Health and Safety at Work Act and the Data Protection Act.