Clinical Team Manager

Devon Partnership NHS Trust; Torquay; On-site; GBP 40,000 - 55,000; Full time

Job summary

A mental health service provider is recruiting a Clinical Team Manager for the Crisis Resolution & Home Treatment Team in Torquay. This essential role requires providing leadership to ensure high-quality patient-centered care, managing multi-disciplinary teams, and delivering effective home treatment. Candidates should hold relevant professional qualifications and demonstrate strong financial and crisis management skills. Join a dedicated team to support individuals in their recovery within the community. Position is based at Torbay Hospital.

Qualifications

• Professional qualifications related to mental health are essential.
• Management experience in crisis or acute mental health services is required.
• Demonstrated ability to manage staff and budget effectively.

Responsibilities

• Provide strategic and operational leadership to the CRHTT.
• Coordinate home-based treatment and manage urgent interventions.
• Ensure delivery of high-quality mental health crisis care.

Skills

Strong leadership and people management skills

Excellent communication and interpersonal skills

Analytical and problem-solving skills

Ability to manage own time and that of teams

Ability to communicate complex information

Education

Professional qualification in mental health nursing, social work, occupational therapy, or equivalent

Current registration with the relevant professional body (e.g., NMC, HCPC)

Postgraduate qualification in leadership, management, or advanced mental health practice

Job description

The Crisis Resolution & Home Treatment Team (CRHTT) is a pivotal, county-wide service whose main focus is to offer an alternative to inpatient admission and provide intensive treatment as required within the community. The service operates within locality-based leadership teams to ensure effective gatekeeping for all service users referred for hospital admission. Outreach is at the heart of the service, with most assessments taking place in non-hospital environments.

We are currently recruiting a Clinical Team Manager for Torbay CRHTT based at Torbay Hospital.

As an active member of the integrated multi-disciplinary team, the post holder will contribute to a 24-hour community-based Crisis Resolution and Home Treatment Service, available across the county as an alternative to hospital admission. The role involves delivering rapid assessments and planning effective, evidence-based home treatment in collaboration with service users, carers, and professionals from both established services and locality teams.

Main duties of the job

The CRHTT Manager provides strategic and operational leadership to the Crisis Resolution and Home Treatment Team, ensuring the delivery of high-quality, patient-centered mental health crisis care. The role focuses on managing urgent interventions, coordinating home-based treatment, and reducing hospital admissions by offering intensive support in the community.

The post holder will beresponsible for the effective operational management including line management of staff, financial and performance management. Theywill use effective leadership, change management and team building skills tomonitor, evaluate and develop the service provided.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

• Professional qualification in mental health nursing, social work, occupational therapy, or equivalent.
• Current registration with the relevant professional body (e.g., NMC, HCPC).
• Evidence of ongoing professional development and training in leadership or crisis care.
• Postgraduate qualification in leadership, management, or advanced mental health practice.
• Training in project management, service redesign, or quality improvement methodologies (e.g., Lean, Six Sigma).
• Additional certifications in psychological therapies, crisis intervention, or trauma-informed care.

Knowledge

• An excellent understanding of the NSF and Mental Health Act/ Mental Health Capacity Act requirements.
• In-depth understanding of mental health legislation, safeguarding, and risk management.
• Knowledge of crisis intervention models and evidence-based approaches to home treatment.
• Familiarity with NHS policies, clinical governance frameworks, and Care Quality Commission (CQC) standards.
• Awareness of local and national mental health strategies and priorities.
• Understanding of national mental health policy drivers, including NHS Long Term Plan priorities.
• Awareness of innovative approaches to crisis care and alternatives to admission

Experience

• Significant post-qualification experience working in mental health services, including crisis care or acute settings.
• Proven track record of managing or supervising multidisciplinary teams.
• Experience in service delivery within community-based or home treatment models.
• Demonstrated ability to manage complex caseloads and make safe, timely decisions under pressure.
• Substantial experience of working at a senior clinical level.
• Providing managerial supervision and managing staff including HR processes.
• Strong financial management skills, including budget planning and cost-efficiency strategies.
• Previous experience in a senior leadership role within crisis or acute mental health services.
• Experience in service transformation, pathway redesign, or implementing new models of care.
• Involvement in research, audit, or publication related to crisis resolution or home treatment.
• Experience working across multiple agencies (health, social care, voluntary sector) to deliver integrated services.

Skills and Abilities

• Strong leadership and people management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal skills, including the ability to engage with patients, families, and partner agencies.
• Competence in service planning, resource allocation, and performance monitoring.
• Analytical and problem-solving skills, with the ability to respond effectively to emergencies.
• IT literacy and ability to use electronic patient record systems.
• Able to produce well written reports.
• Ability to communicate complex information to individuals and teams.
• Ability to manage risk.
• Supervisory skills.
• Ability to manage own time and that of the teams.
• Ability to work flexibly.
• Advanced leadership skills, including change management and strategic planning.
• Ability to influence stakeholders at senior levels and represent the service in external forums.
• Skilled in data analysis and using performance metrics to drive service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.