Clinical Team Manager

Islet Systems; Exeter; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading healthcare provider in Exeter seeks an experienced Clinical Team Manager to lead the Enhanced Triage Pilot. You will provide operational leadership, manage a team, and ensure high-quality and compassionate responses for children with emotional difficulties. The role requires a mental health qualification, supervisory experience, and the ability to work in a multi-disciplinary environment. Competitive salary of £47,810 to £54,710 on a fixed-term contract for 12 months.

Qualifications

• Experience in a multi-disciplinary team with children having complex health conditions.
• Experience in supervising healthcare professionals and managing HR processes.
• Professional registration/accreditation with a recognized body.

Responsibilities

• Oversee service delivery for the Enhanced Triage Pilot.
• Manage and supervise a team of practitioners.
• Conduct complex triage assessments and therapeutic work.

Skills

Team collaboration

Clinical assessment

Supervision

Project management

Communication

Education

Mental health qualification (RMN, Social Work Degree, etc.)

Postgraduate qualification in supervision/leadership

Job description

Job Summary

Children and Family Health Devon is excited to offer a 12-month fixed-term opportunity for an experienced and motivated Clinical Team Manager (Band 7) to lead our Enhanced Triage Pilot within the Mood, Emotions & Relationships (MERs) pathway.

This innovative pilot aims to improve access, flow and coordination for children and young people presenting with emotional and relational difficulties. The Enhanced Triage model ensures that every child referred for a specialist mental health assessment receives a telephone triage contact within two weeks of referral, providing early engagement, collaborative safety planning and improved prioritisation.

Responsibilities

You will oversee the delivery of this function, ensuring high-quality, compassionate and timely responses. Alongside your leadership role, you will retain a clinical caseload and contribute specialist assessments and interventions to support the pilot’s development and evaluation.

• Provide day-to-day operational leadership for the Enhanced Triage Pilot, ensuring safe, effective and high‑quality service delivery.
• Line‑manage and supervise a small team of practitioners delivering triage assessments and follow‑up interventions.
• Undertake complex triage assessments and brief therapeutic work, modelling best clinical practice.
• Oversee demand, capacity, performance and quality measures for the triage function.
• Work closely with Operations and Clinical Leads to monitor outcomes, evaluate pilot impact and contribute to service design.
• Uphold safeguarding and risk‑management standards, ensuring robust clinical governance.
• Support a culture of learning, reflection and co‑production, placing children and families at the centre of all decisions.

Experience

• Experience of working collaboratively in a multi-disciplinary team and across agencies.
• Experience of delivering a clinical practice within the area of specialty for children with complex health conditions – undertaking specialist assessment and treatment interventions for children and young people with complex health problems.
• Experience of supervising others and developing positive supervisory relationships with healthcare professionals.
• Experience in managing HR and recruitment processes including staff appraisals, performance and sickness management.
• Experience of delivering healthcare within an equalities and human rights framework.
• Experience of initiating, organising and planning inter‑agency meetings aimed at setting in place a treatment package tailored to the individual needs of a child/young person.
• Experience in involving service users as active partners in the delivery and/or design of services.
• Experience of engagement in service development and quality improvement.
• Experience of using data to improve services.

Knowledge, Skills and Abilities

• Specialist skill in communicating effectively, verbally and in writing, highly complex, technical and/or clinically sensitive information to children/young people and families, carers and other professional colleagues both within and outside the service, adapting the approach according to the individual needs of the audience.
• Ability to integrate complex clinical information into a coherent formulation.
• The ability to work as an autonomous professional, to take on responsibility, make decisions under pressure and seek support as appropriate.
• Ability to review, analyse and report on information and key data relating to the team’s performance, capacity or activity.
• The ability to plan and complete operational leadership tasks as directed and within reasonable timescales.
• Ability to develop and implement systems to manage capacity and demand – patient flow, staff workloads.

Qualifications

• A professional mental health qualification e.g. RMN, Social Work Degree, BSc/Diploma in OT, or equivalent.
• Additional specialist training and qualification to postgraduate diploma level or equivalent in supervision and/or leadership skills.
• Professional registration/accreditation with a recognised body, e.g. NMC, HCPC, Social Work England, UKCP, BABCP.
• Evidence of relevant CPD.

Person Specification

Essential – the same qualifications and experience listed above.

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service check will be required.

UK Registration

Applicants must hold current UK professional registration. For further information please see the NHS Careers website.

Employer Details

Devon Partnership NHS Trust
Evergreen, Victoria Park Road, Exeter, EX2 4NU
Website: https://www.dpt.nhs.uk/

Locations

Evergreen – Victoria Park Road, Exeter, EX2 4NU
Integrated Childrens Services – Fishleigh Road, Roundswell Business Park, Barnstaple, Devon, EX31 3UD
Lescaze Offices – Shinner’s Bridge, Dartington, Totnes, TQ9 6JE
South Devon Healthcare – 187 Newton Road, Torquay, TQ2 7BA

Pay and Contract

Band 7 – £47,810 to £54,710 a year, Fixed-term 12 months, Full-time, Part-time, Flexible working, Compressed hours.