Clinical Systems Specialist - Pharmacy

System C; Brentwood; On-site; GBP 80,000 - 100,000; Full time

Job summary

A health technology firm is seeking a clinically experienced Clinical Systems Specialist to deliver impactful software demonstrations and proposal support to NHS customers. This role requires a strong clinical background, excellent presentation skills, and the ability to engage stakeholders. The candidate will lead demonstrations, translate complex NHS requirements, and contribute to bid responses. Successful candidates will thrive in a fast-paced environment, managing multiple opportunities simultaneously.

Qualifications

• Strong clinical background required.
• Confident presenter capable of engaging various audiences.
• Knowledge of NHS policies and objectives essential.

Responsibilities

• Lead tailored product demonstrations to clinicians.
• Translate NHS requirements into software narratives.
• Support ROI cases and client-specific solution design.

Skills

Clinical background (Pharmacy)

Presentation skills

Knowledge of NHS policy

Stakeholder management

Detail-oriented

Job description

Description

At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.

We are looking for a clinically experienced Clinical Systems Specialist, known internally as Pre-sales specialist, who delivers high-impact demonstrations and proposal support to NHS customers. This role blends clinical insight with software fluency to help shape compelling solution stories that align with NHS strategy, workflows, and policy drivers.

Key Responsibilities

• Lead and deliver tailored product demonstrations to clinicians and NHS stakeholders
• Translate complex NHS requirements into impactful software narratives
• Co-create bids, tender responses, and value propositions with the Sales team
• Support ROI cases and client-specific solution design
• Prepare demo data, test environments, and customer-specific workflows
• Build internal capability by sharing NHS workflow knowledge with technical and product teams
• Contributes to solution shaping across acute, community or cross ICS bids
• Manages multiple bid opportunities in parallel
• Write and support high-quality bid responses, including ROI narratives
• Represent System C at events, exhibitions and client workshops

Required Skills

• Strong clinical background (Pharmacy)
• Confident presenter with ability to engage both clinical and executive audiences
• Knowledge of NHS policy landscape and EPR convergence objectives
• Skilled in demonstration delivery, objection handling, and bid support
• Skilled in stakeholder management and proposal development
• Organised, detail-focused, and able to manage pre-sales cycles and deadlines at pace

Experience

• Experience delivering software demonstrations in clinical environments
• Supporting formal bids (PMEs, ITTs, Outline Business Cases)
• Liaising with Sales, Product, and R&D to close clinical and functional gaps
• Responding to technical questions with credible, patient-centred use cases