Clinical Support Worker - Ward Areas | East and North Hertfordshire Teaching NHS Trust

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the UK seeks a Clinical Support Worker to provide exceptional patient care under the guidance of registered nurses. Responsibilities include assisting with personal care, taking observations, and supporting patients during meals. Candidates should be kind, flexible, and able to follow instructions. This role requires working various shifts, including nights and weekends, and offers a chance to make a significant difference in patient care.

Qualifications

• Effective communication with patients is essential.
• Willingness to assist Registered Nurses and Midwives in patient care.
• Ability to support patients with washing and dressing.

Responsibilities

• Communicate effectively with patients.
• Support Nurses and Midwives in patient care.
• Assist with washing and dressing patients.

Skills

Kind and caring nature

Friendly and approachable attitude

Ability to follow instructions and Trust policies

Confidence to use initiative

Flexibility to work across different shifts

Job description

Overview

Are you passionate about delivering exceptional care? We’re looking for dedicated Clinical Support Workers across who share our commitment to providing outstanding service and compassionate care to our patients.

As a Clinical Support Worker, you will work closely under the guidance of a Registered Nurse, playing a vital role in maintaining high standards of patient care across our hospital wards and departments.

Our Values

At the heart of our work are our core values: Include, Respect, and Improve. We encourage all applicants to embrace these values throughout the recruitment process and beyond.

What We’re Looking For

• A kind and caring nature
• Friendly and approachable attitude
• Ability to follow instructions and Trust policies
• Confidence to use your own initiative
• Flexibility to work across different shifts

Your Responsibilities Will Include

• Communicating effectively with patients
• Supporting Registered Nurses and Midwives in patient care
• Assisting with washing and dressing patients
• Taking physiological observations
• Making beds and maintaining clean patient areas
• Serving meals and helping patients with feeding
• Providing emotional support by listening and talking to patients

Working Hours

This role involves working across days, nights, weekends, and bank holidays.

Become part of a team that truly makes a difference in patient care. We look forward to welcoming you!

Shortlisted candidates will be invited to participate in a virtual information and guidance session on Tuesday 28th October. This session will be conducted at 12:00pm. We look forward to engaging with as many candidates as possible. The session will provide comprehensive details regarding the role, offer interview advice, outline the assessment day, and explain the overall recruitment process.

The assessment and interview date is Friday 14th November 2025. The assessment day is in person only.

To find out further details about the role please visit our Trust Clinical Support worker page - https://www.enherts-tr.nhs.uk/careers/roles-professions/clinical-support-workers/

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have checked your application before submitting it.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Tuesday 28 Oct 2025