Clinical Support Worker - Sexual Health | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Darlaston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK seeks a Clinical Support Worker to assist clinical staff in offering excellent sexual health care. You will perform basic clinical procedures, maintain hygiene standards, and undertake administrative tasks. Applicants should have experience in healthcare. The position offers a chance to work in a supportive team focused on patient care.

Qualifications

• Experience in a healthcare or clinical support role is preferred.
• Familiarity with health and safety regulations is required.
• Capable of handling sensitive information with confidentiality.

Responsibilities

• Assist with basic procedures and patient examinations.
• Maintain hygiene and compliance with infection control policies.
• Undertake clerical and administrative duties in the clinical environment.
• Monitor and report patient observations to clinical staff.

Skills

Assisting clinical staff

Basic clinical procedures

Record keeping

Patient advocacy

Observation skills

Job description

Overview

An exciting opportunity has become available to work within the Walsall sexual health service as a Clinical support worker. The successful applicant will be part of a friendly team offering excellent sexual health care to our patients.

Key Responsibilities

• Assist clinical staff with basic procedures, including chaperoning during intimate examinations, acting as an advocate for the patient.
• To perform clinical tasks and observations following appropriate competency training and assessment, including pregnancy testing, urinalysis, blood pressure monitoring, condom demonstration and venepuncture.
• Maintain safe levels of hygiene, both clinical and personal, adhering to Trust Infection Control Policies including gloves, protective clothing and hand washing.
• To comply with the disposal of sharps and clinical waste.
• Be aware of the correct procedures for dealing with spillages of bodily fluids and needlestick injuries in accordance with Trust Policy.
• To be aware of how to report incidents in the service.
• To ensure an appropriate supply of equipment is available prior to the start of any clinic and is set up accordingly.
• At the end of any clinic all areas should be left safe and tidy, stationary equipment and leaflets stocked for next session.
• To demonstrate and understand the importance of accurate record keeping.
• To observe safe practice when using VDU’s.
• To undertake clerical and administrative duties as instructed by the CNS.
• Input, store and retrieve routine information within the electronic patient record system.
• Assist with collection of statistical information and data for the service and Department of Health.
• To monitor stock levels within the clinical/treatment areas and initiate orders.
• Recording of patient observations, including height, weight and BMI calculation.
• Report observations to Clinicians for action.
• Support clinical staff with treatments and investigations as required.
• To be aware of responsibilities regarding safeguarding children and vulnerable adults and to act in the patient’s best interest at all times.
• Chaperone patients during clinical examinations, as and when required, ensuring privacy and dignity throughout.

Other Duties

Assist in the maintenance of general clerical activities to support the clinical environment and patient care, including general reception duties, answering the telephone, taking messages and filing.

Confidentiality and Data Protection

All employees who have access to personal data in relation to patients or employees will be aware of their responsibilities under the Data Protection Act 1998 and will abide by the eight principles of that Act. Any breach of the Act could result in disciplinary action being taken and criminal charges being brought against the individual who has breached the Act.

Health and Safety

Individual employees of Walsall Healthcare Trust and other NHS employees contracted to work on the organisation’s premises have an equal responsibility, along with managers and supervisors, for maintaining safe working practices for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. All employees must adhere to their duties under the Health and Safety at Work Act 1974 and other associated safety legislation, including all new Health & Safety Regulations. In addition employees must comply with all the Trust’s policies relating to Health & Safety and Risk Management to secure a safe workplace and will draw management’s attention to any deficiencies and/or hazards, which might prove detrimental to themselves or others. There is a general responsibility for employees to act sensibly and reasonably, and attend mandatory health and safety training sessions.

This advert closes on Tuesday 4 Nov 2025