Clinical Support Worker - Julian Hospital

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Norwich is seeking a Clinical Support Worker to support individuals experiencing mental health issues. You will join a multidisciplinary team, working closely with professionals to provide care and support. Key qualities include empathy, active listening, and a non-judgmental attitude. This role offers opportunities for ongoing training and career development in a supportive environment.

Qualifications

• Approachable and interested in people.
• Confident in engaging with diverse backgrounds.
• Ability to empathize without giving advice.

Responsibilities

• Support individuals experiencing mental health issues.
• Offer personal care while maintaining dignity.
• Commit to working shift patterns.

Skills

Empathy

Active listening

Communication

Non-judgmental attitude

Calm under pressure

Job description

About the Role

Are you looking for an opportunity to support those experiencing mental health issues? Do you work well with people and teams? Do you want an opportunity to make a difference? Do your personal values align with our Trust Values of TALK:

Trust Values of TALK

• We are a Team – We build strong relationships within and across teams and work closely with service users, carers and families
• We are Accountable – We are answerable for our actions, behaviour and performance and take pride in our work
• We Learn and Improve – We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
• We are Kind – We act with kindness, and we treat everyone with respect and dignity

If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a clinical support worker within our older persons services at the Julian hospital. You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.

Key Qualities Required

• Be approachable and interested in people
• Be confident in talking with people and comfortable with supporting people from a diverse range of backgrounds, sexual orientation, culture, religion
• Have the ability to empathise without giving advice before speaking with your clinical team
• Have a non‑judgmental attitude and be an active listener
• Be perceptive to notice changes
• Offer personal care, maintaining dignity
• Be calm in difficult circumstances or in crisis
• Be able to protect boundaries especially in distressing situations
• Have an awareness of, and the ability to adhere to strict confidentiality rules
• Can commit to working shift patterns

Career Development

Your Clinical Support Worker role is only the starting point; we will encourage and invest in you so you can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.